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Call2Recycle

Microsoft Dynamics CRM & Power Platform Engineer

Call2Recycle, Marietta, Georgia, United States, 30064

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HOURS:

Full-Time LOCATION:

Remote, North America TYPE:

Exempt TRAVEL:

Limited, as required (Estimated 3x5/yr) LEVEL:

Mid-Level REPORTING TO:

Director of Technology Services DIRECT REPORT(S):

None SALARY RANGE:

$70K- $100K TO APPLY: Applicants must submit

both a cover letter and resume

via this link: https://app.smartsheet.com/b/form/0198862fdf337c5683766fb628a4985d Call2Recycle, the nation's leading battery recycling nonprofit and stewardship program, is committed to protecting the environment and fostering a circular economy by facilitating the recycling and end-of-life management of batteries that power our everyday lives. With over 30 years of experience collaborating with state regulators, manufacturers, and the recycling industry, Call2Recycle strives to make battery recycling convenient and accessible for all consumers in the U.S. Learn more at call2recycle.org and follow us on Facebook, X, or LinkedIn. POSITION SUMMARY: The

Microsoft Dynamics CRM & Power Platform Engineer , reporting to the Director of Technology Services, will oversee the administration and maintenance of the Microsoft Dynamics CRM environment and develop and manage Power Platform solutions. This role is responsible for deploying solutions, implementing strategies for administering and management of both services, and ensuring alignment with organizational goals. The successful applicant will help enhance business operations through efficient technology solutions. If you are passionate about

problem-solving, customization and development,

and are ready to work in a highly collaborative, small-sized team environment, join us and make an impact! KEY DUTIES & RESPONSIBILITIES: Administer and manage the Microsoft Dynamics CRM environment, including configurations, customizations, and updates. Develop, implement, and manage solutions using Microsoft Power Platform, specifically Power Automate and Power Pages. Deploy CRM solutions and ensure their effective integration into existing systems. Collaborate with various departments to align CRM and Power Platform solutions with organizational needs. Implement strategies for the ongoing management and optimization of both applications. Lead the development of custom integrations and system enhancements. Monitor system performance and address issues. Ensure the security and integrity of the Microsoft Dynamics CRM environment and Power Platform solutions. Create and maintain documentation for CRM and Power Platform solutions, including policies, procedures, and system architecture. Provide technical support and guidance to other departments as needed. Drive innovation by identifying opportunities to improve customer experience and operational efficiency. Employ AI tools to assist with automated data processing and analytics. Collaborate with departments to collect analyze and deliver organizational data and insights. Qualifications, Skills & Abilities BASIC QUALIFICATIONS: Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience and 3 years relevant experience

OR 6 plus years of experience in Microsoft Dynamics CRM administration, customization and development. 3 plus years’ experience with Microsoft Power Platform, including Power Automate and Power Pages. Candidates must be authorized to work lawfully in the United States for Call2Recycle, with or without sponsorship. PREFERRED EXPERIENCE: Business Central 365 integration JavaScript (form scripting and ribbon customization) C# / .NET (plugins, custom workflow activities) Web Resources (HTML, JS, CSS) Power Platform CLI or PAC (for ALM and solutions) Plugin Registration Tool XrmToolbox Self-starter with a thirst for learning and a curious nature. A constructive attitude and ability to thrive in a mission-based organization KNOWLEDGE & EXPERIENCE: Experience administering Microsoft Dynamics CRM. Experience developing, deploying, and maintaining Microsoft Dynamics CRM solutions. Experience developing and managing Microsoft Power Platform services with a focus on Power Automate and Power Pages. Experience developing strategies and best practices for managing Microsoft Dynamics 365 and Power Platform services. Proven ability to work in a team-oriented, collaborative environment. SKILLS: Strong problem-solving and decision-making abilities. Excellent communication and interpersonal skills. Ability to manage multiple projects and priorities effectively. Highly organized with attention to detail and clear documentation practices. Ability to adapt to a dynamic environment and fluid processes. Proficiency in analyzing information at multiple levels and applying innovative solutions. Effective planning skills with the ability to think both strategically and tactically. A self-starter with a desire to work in a mission-driven organization and a collaborative environment. Possesses a positive, solutions-oriented mindset and thrives in a fast-paced, dynamic environment that requires a balance of urgency, patience, and adaptability. ABOUT CALL2RECYCLE: Why We Do What We Do: Call2Recycle's purpose is to safely transition communities to a battery-powered world through climate-responsible solutions. What We Do: On behalf of corporate stewards, we optimize collection, share our experience and expertise, and responsibly manage the end-of-life of batteries and other materials. Call2Recycle, Inc., is recognized as the premier battery stewardship organization in the U.S., protecting and preserving the environment through responsible end-of-life management. We have built a set of strict environmental standards that will foster our position in the market, including: Material Management and Processing, Third-Party Audits, Certifications, Recycling Optimization. For more information on our programs, please visit https://www.call2recycle.org/.