City of Eugene
People, Culture, and Development Program Coordinator
City of Eugene, Eugene, Oregon, United States, 97403
People, Culture, and Development Program Coordinator
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People, Culture, and Development Program Coordinator
Salary
$65,124.80 - $81,182.40 Annually
Location
Eugene, OR
Job Type
Full-Time Regular
Job Number
04239
Department
Central Services Department
Division
Employee Resource Center
Opening Date
08/11/2025
Closing Date
8/25/2025 5:15 PM Pacific
Description
Benefits
Questions
General Statement of Duties
Do you value organization, a collaborative environment, and deliver top-notch customer service? If you have a passion to serve, work with a strong and supportive team, and be a representative for employee development and wellbeing then this opportunity is right for you!
The Employee Resource Center (ERC) is the City of Eugene’s human resources and risk services division that provides overall employee support to union and non-represented employees and promotes equity, inclusion and employee well-being. This Program Coordinator role will have strong paraprofessional level administrative skills and exceptional soft skills to support the Employee & Labor Relations and the Employee Training & Development programs with system organization, internal customer service, bargaining support, database data entry and administration, report creation, managing notifications, and more. Our ideal candidate values innovation, diversity, a collaborative process and requires good judgement and communications skills.
Application Deadline: Monday, August 25, 2025, at 5 p.m. P.T.
Accepting Online Applications Only
Information on How to Apply (https://www.eugene-or.gov/674/How-to-Apply)
First round of interviews to be conducted virtually, the week of September 15 with second round interviews to be conducted in person, shortly after.
Accepting Online Applications Only
Classification: Program Coordinator - Non-Represented (https://www.governmentjobs.com/careers/eugene/classspecs/19891?keywords=Program%20Coordinator&pagetype=classSpecifications)
Salary: $31.31 - $39.03 hourly / $65,124.80 - $81,182.40 Annually
The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA) (https://www.oregon.gov/boli/workers/pages/equal-pay.aspx) .
Department, Division: Central Services, Employee Resources Center
Position Information: Non-Represented, Non-exempt
Work Location: City Hall, 500 E. 4th Avenue, Eugene
Schedule: Monday – Friday, 8:00 a.m. – 5:00 p.m. with the flexibility per business need
Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries (https://www.eugene-or.gov/DocumentCenter/View/59858/Benefits-at-a-Glance-Guide) as well as see information about all employee benefits (https://www.eugene-or.gov/253/Employee-Benefits) .
Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.
Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website (https://eugene-or.gov/4913/Living-Working-In-Eugene) .
Examples of Duties Performed - Duties may include but are not limited to the following
The Program Coordinator on the People, Culture, and Development Team supports the Employee & Labor Relations and Training & Development Program with a variety of technical and administrative duties. As part of the Employee Resource Center (ERC), tasks and assignments support employees across multiple departments in the City of Eugene organization.
The Program Coordinator will support the Employee & Labor Relations program by maintaining databases, documentation, file organization, drafting documents for review, and compiling requested information related to contracts and records. This role will also provide support completing research and supporting collective bargaining processes.
Support for the Training & Development Program is provided by administration of the Enterprise Learning Management (ELM) component of Peoplesoft, which manages data related to training programs, courses, classes, employee learning transcripts, certifications, and employee access to the training catalog. The ELM component requires several layers of complex systems to create a functional course catalog that provides access, tracking, notification, and planning of training programs delivered to employees at all levels of the organization. This role will need to have or gain an administrative and programmer level understanding of the ELM system to create training programs, troubleshoot system errors, pull reports, develop program procedures, conduct specialized training and provide support to divisions across the organization to improve organizational use of the ELM system. This role also supports the Training and Development Manager with administration duties and communications that connect employees to services and requests of the Training and Development program.
Specific duties for these programmatic areas include but are not limited to:
Employee & Labor Relations:
Maintain employee and labor relations filing, tracking and record retention systems.
Actively update employee relations case files and pull data from employee discipline database and draft initial recommendation to inform related analysis.
Support bargaining and other labor processes through notetaking, cataloging and organizing related records, and assisting in research as needed.
Proofread and finalize collective bargaining agreements, MOUs, and other related labor communications.
Develop and publish other related Employee and Labor Relations program resources including related internal City Hub SharePoint pages to ensure transparent communication of resources and processes.
Monitor required labor communications and ensure related information is provided in a timely manner.
Employee Training & Development:
Conduct administrative functions of the Peoplesoft 9.2 Enterprise Learning Management (ELM) system to create courses, classes, and programs in the catalog.
Maintain rosters, enrollments, attendance, and supporting documentation of classes.
Provide organization-wide support regarding policies and procedures as divisions utilize the ELM system to maintain accurate data and program usage.
Support the Training Program with administrative duties to plan, market, and organize trainings through the internal SharePoint pages.
Develop resources that enable employees to navigate the training catalog and utilize the ELM system.
Conduct periodic testing of the ELM system and support regular updates.
Create reports for training completions, comparative disciplines, and transcripts.
Track and complete journal entry for training expenses.
To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Program Coordinator - Non-Represented (https://www.governmentjobs.com/careers/eugene/classspecs/19891?keywords=Program%20Coordinator&pagetype=classSpecifications)
Qualifications
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.
Minimum Qualifications
Experience
Four years of progressively responsible clerical or administrative support experience, providing excellent customer service. Experience working in an environment with access to confidential/ sensitive information preferred.
The four years of experience must include two years of Human Resources experience or complementary experience in a field or program area focused on interpreting rules, regulations, policies and procedures as they apply to specific situations, and/or computer and database systems administration.
Education
High school diploma or GED equivalent.
Associate or college coursework directly related to human resources, business administration, psychology, or a related field is preferred.
Background
Must pass a background check.
The ideal candidate will have the following knowledge, skills, and abilities
Exercise tact and discretion in dealing with sensitive, complex, and confidential issues and situations.
Model and integrate organizational competencies in all aspects of work with a focus on a respectful and inclusive work environment and building trust and confidence with all our internal and external customers.
Use strong analytical and problem-solving skills to research related policies, procedures, and contract provisions to complete detailed processes with a high level of accuracy.
Flexibly manage multiple competing priorities and effectively partner with team members to accomplish a variety of initiatives.
Develop strong working relationships with internal customers as well as external partners.
Communicate effectively, both verbally and in writing, confidently, clearly, and professionally. Proficiently use existing tools and resources, including computers and related software applications, to complete day-to-day work.
Willingly apply their unique strengths and skill set in service to our customers and organization.
Ability to use tools and resources, including computers and related software applications (Microsoft Excel, Word, and Outlook), to produce reports, tables, organized data, and create the ability to track outcomes to advance division priorities.
Supplemental Information
Bilingual Pay Benefit
This benefit compensates non-represented employees up to 5% of their base salary. To qualify for bilingual pay, the employee must demonstrate fluency in an eligible language and pass a language proficiency test that is administrated by the City’s Employee Resource Center division.
Non-Represented Retirement Program
Upon eligibility, the City will contribute an employee contribution of 6%, as well as the employer contribution, to a retirement program administered by the Oregon Public Employees’ Retirement System (PERS). In addition, the City will pay a 3% contribution to a deferred compensation program if the employee contributes at least 1%.
From January 1, 2020, through December 31, 2034, most retirees may work for a PERS-participating employer for an unlimited number of hours while continuing to receive their pension benefit based on HB 2296. If you have questions about your specific situation, including any restrictions to hours, please refer to the PERS: Work After Retirement (https://www.oregon.gov/pers/RET/Pages/SB1049-Changes-Work-After-Retirement.aspx) .
What to Expect from our Selection Process
Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete.
Diversity, Equity, and Inclusion
The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.
The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.
In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States. NOTE: The City of Eugene does not participate in the E-Verify program; therefore, candidates requiring E-Verify for employment authorization will not be eligible for employment with the City.
If a job posting indicates this position is temporary (not limited duration) then the employee serves at will. Temporary employees do not receive benefits through the City of Eugene unless required by City, State or Federal code/statute.
Salary and Benefits
The normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience. Periodic advancement through the salary range is dependent upon merit. The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefits, deferred compensation, physical examination, life insurance, and long-term disability. Health, dental, and vision benefits are available.
To view a summary of benefits (http://www.eugene-or.gov/DocumentCenter/Home/View/1817) and/or benefit premium rates (http://www.eugene-or.gov/DocumentCenter/Home/View/1811) click the respective link. Click here to view information about Total Worker Health. (https://www.eugene-or.gov/3955/Total-Worker-Health)
Print (https://www.governmentjobs.com/careers/eugene/jobs/newprint/5037780)
Apply
People, Culture, and Development Program Coordinator
Salary
$65,124.80 - $81,182.40 Annually
Location
Eugene, OR
Job Type
Full-Time Regular
Job Number
04239
Department
Central Services Department
Division
Employee Resource Center
Opening Date
08/11/2025
Closing Date
8/25/2025 5:15 PM Pacific
Description
Benefits
Questions
General Statement of Duties
Do you value organization, a collaborative environment, and deliver top-notch customer service? If you have a passion to serve, work with a strong and supportive team, and be a representative for employee development and wellbeing then this opportunity is right for you!
The Employee Resource Center (ERC) is the City of Eugene’s human resources and risk services division that provides overall employee support to union and non-represented employees and promotes equity, inclusion and employee well-being. This Program Coordinator role will have strong paraprofessional level administrative skills and exceptional soft skills to support the Employee & Labor Relations and the Employee Training & Development programs with system organization, internal customer service, bargaining support, database data entry and administration, report creation, managing notifications, and more. Our ideal candidate values innovation, diversity, a collaborative process and requires good judgement and communications skills.
Application Deadline: Monday, August 25, 2025, at 5 p.m. P.T.
Accepting Online Applications Only
Information on How to Apply (https://www.eugene-or.gov/674/How-to-Apply)
First round of interviews to be conducted virtually, the week of September 15 with second round interviews to be conducted in person, shortly after.
Accepting Online Applications Only
Classification: Program Coordinator - Non-Represented (https://www.governmentjobs.com/careers/eugene/classspecs/19891?keywords=Program%20Coordinator&pagetype=classSpecifications)
Salary: $31.31 - $39.03 hourly / $65,124.80 - $81,182.40 Annually
The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA) (https://www.oregon.gov/boli/workers/pages/equal-pay.aspx) .
Department, Division: Central Services, Employee Resources Center
Position Information: Non-Represented, Non-exempt
Work Location: City Hall, 500 E. 4th Avenue, Eugene
Schedule: Monday – Friday, 8:00 a.m. – 5:00 p.m. with the flexibility per business need
Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries (https://www.eugene-or.gov/DocumentCenter/View/59858/Benefits-at-a-Glance-Guide) as well as see information about all employee benefits (https://www.eugene-or.gov/253/Employee-Benefits) .
Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.
Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website (https://eugene-or.gov/4913/Living-Working-In-Eugene) .
Examples of Duties Performed - Duties may include but are not limited to the following
The Program Coordinator on the People, Culture, and Development Team supports the Employee & Labor Relations and Training & Development Program with a variety of technical and administrative duties. As part of the Employee Resource Center (ERC), tasks and assignments support employees across multiple departments in the City of Eugene organization.
The Program Coordinator will support the Employee & Labor Relations program by maintaining databases, documentation, file organization, drafting documents for review, and compiling requested information related to contracts and records. This role will also provide support completing research and supporting collective bargaining processes.
Support for the Training & Development Program is provided by administration of the Enterprise Learning Management (ELM) component of Peoplesoft, which manages data related to training programs, courses, classes, employee learning transcripts, certifications, and employee access to the training catalog. The ELM component requires several layers of complex systems to create a functional course catalog that provides access, tracking, notification, and planning of training programs delivered to employees at all levels of the organization. This role will need to have or gain an administrative and programmer level understanding of the ELM system to create training programs, troubleshoot system errors, pull reports, develop program procedures, conduct specialized training and provide support to divisions across the organization to improve organizational use of the ELM system. This role also supports the Training and Development Manager with administration duties and communications that connect employees to services and requests of the Training and Development program.
Specific duties for these programmatic areas include but are not limited to:
Employee & Labor Relations:
Maintain employee and labor relations filing, tracking and record retention systems.
Actively update employee relations case files and pull data from employee discipline database and draft initial recommendation to inform related analysis.
Support bargaining and other labor processes through notetaking, cataloging and organizing related records, and assisting in research as needed.
Proofread and finalize collective bargaining agreements, MOUs, and other related labor communications.
Develop and publish other related Employee and Labor Relations program resources including related internal City Hub SharePoint pages to ensure transparent communication of resources and processes.
Monitor required labor communications and ensure related information is provided in a timely manner.
Employee Training & Development:
Conduct administrative functions of the Peoplesoft 9.2 Enterprise Learning Management (ELM) system to create courses, classes, and programs in the catalog.
Maintain rosters, enrollments, attendance, and supporting documentation of classes.
Provide organization-wide support regarding policies and procedures as divisions utilize the ELM system to maintain accurate data and program usage.
Support the Training Program with administrative duties to plan, market, and organize trainings through the internal SharePoint pages.
Develop resources that enable employees to navigate the training catalog and utilize the ELM system.
Conduct periodic testing of the ELM system and support regular updates.
Create reports for training completions, comparative disciplines, and transcripts.
Track and complete journal entry for training expenses.
To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Program Coordinator - Non-Represented (https://www.governmentjobs.com/careers/eugene/classspecs/19891?keywords=Program%20Coordinator&pagetype=classSpecifications)
Qualifications
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.
Minimum Qualifications
Experience
Four years of progressively responsible clerical or administrative support experience, providing excellent customer service. Experience working in an environment with access to confidential/ sensitive information preferred.
The four years of experience must include two years of Human Resources experience or complementary experience in a field or program area focused on interpreting rules, regulations, policies and procedures as they apply to specific situations, and/or computer and database systems administration.
Education
High school diploma or GED equivalent.
Associate or college coursework directly related to human resources, business administration, psychology, or a related field is preferred.
Background
Must pass a background check.
The ideal candidate will have the following knowledge, skills, and abilities
Exercise tact and discretion in dealing with sensitive, complex, and confidential issues and situations.
Model and integrate organizational competencies in all aspects of work with a focus on a respectful and inclusive work environment and building trust and confidence with all our internal and external customers.
Use strong analytical and problem-solving skills to research related policies, procedures, and contract provisions to complete detailed processes with a high level of accuracy.
Flexibly manage multiple competing priorities and effectively partner with team members to accomplish a variety of initiatives.
Develop strong working relationships with internal customers as well as external partners.
Communicate effectively, both verbally and in writing, confidently, clearly, and professionally. Proficiently use existing tools and resources, including computers and related software applications, to complete day-to-day work.
Willingly apply their unique strengths and skill set in service to our customers and organization.
Ability to use tools and resources, including computers and related software applications (Microsoft Excel, Word, and Outlook), to produce reports, tables, organized data, and create the ability to track outcomes to advance division priorities.
Supplemental Information
Bilingual Pay Benefit
This benefit compensates non-represented employees up to 5% of their base salary. To qualify for bilingual pay, the employee must demonstrate fluency in an eligible language and pass a language proficiency test that is administrated by the City’s Employee Resource Center division.
Non-Represented Retirement Program
Upon eligibility, the City will contribute an employee contribution of 6%, as well as the employer contribution, to a retirement program administered by the Oregon Public Employees’ Retirement System (PERS). In addition, the City will pay a 3% contribution to a deferred compensation program if the employee contributes at least 1%.
From January 1, 2020, through December 31, 2034, most retirees may work for a PERS-participating employer for an unlimited number of hours while continuing to receive their pension benefit based on HB 2296. If you have questions about your specific situation, including any restrictions to hours, please refer to the PERS: Work After Retirement (https://www.oregon.gov/pers/RET/Pages/SB1049-Changes-Work-After-Retirement.aspx) .
What to Expect from our Selection Process
Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete.
Diversity, Equity, and Inclusion
The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.
The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.
In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States. NOTE: The City of Eugene does not participate in the E-Verify program; therefore, candidates requiring E-Verify for employment authorization will not be eligible for employment with the City.
If a job posting indicates this position is temporary (not limited duration) then the employee serves at will. Temporary employees do not receive benefits through the City of Eugene unless required by City, State or Federal code/statute.
Salary and Benefits
The normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience. Periodic advancement through the salary range is dependent upon merit. The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefits, deferred compensation, physical examination, life insurance, and long-term disability. Health, dental, and vision benefits are available.
To view a summary of benefits (http://www.eugene-or.gov/DocumentCenter/Home/View/1817) and/or benefit premium rates (http://www.eugene-or.gov/DocumentCenter/Home/View/1811) click the respective link. Click here to view information about Total Worker Health. (https://www.eugene-or.gov/3955/Total-Worker-Health)