Electrical Engineer EIT

This position is responsible for ensuring the established and un-established quality standards of MPW and the customer’s expectations are met or exceeded.

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ESSENTIAL FUNCTIONS:

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1. Reviews all payroll reports, promotions, demotions, annual reviews, disciplinary actions, transfers, terminations, employee relations, employee safety, and employee communications.

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2. Responsible for expanding the business at the account, identifying and developing other business "opportunities" outside of the account.

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3. Manages the account within the guidelines established by the customer contact as well as the policies and procedures established by corporate MPW.

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4. Responds to customer related complaints and inquiries, soliciting senior management and/or corporate staff support where appropriate.

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5. Reviews the disciplinary practices of managers and supervisors to ensure consistency and fairness.

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6. Oversees the location’s inventory needs.

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7. Responsible for obtaining a PO for any and all work performed which is outside the scope of the contract.

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8. Provides information as related to contract negotiations, as well as being an active participant.

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9. Responsible for daily meetings with the customer to review the status of the work schedule.

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10. Responsible for developing the supervisory staff to meet the management needs of the account and to provide adequate supervisory backup.

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11. Manages the MPW expenditures at the account operating level to meet profit goals.

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12. Follows OSHA guidelines and MPW safety standards.

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13. Ability to follow directions as provided by management.

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14. Demonstrates a considerate, approachable, and constructive attitude toward fellow employees and the customer.

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15. Performs other duties as directed.

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**KEY BEHAVIORS: **

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1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.

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2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.

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3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.

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4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.

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5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals.

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Required Skills

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N/A

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Required Experience

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1. Bachelor’s degree in business or engineering, preferred.

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2. 2+ years management experience, ideally scheduling employees to perform cleaning and quality assurance measures as related to a high-volume paint department or other labor-intensive industrial cleaning environment.

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3. 2+ years P&L experience.

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4. Strong business acumen.

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5. Professional oral and written interpersonal communication.

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6. Prior experience in automotive, industrial, and/or maintenance setting required.

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Qualifications:
N/A