Clinical Care Attendant Clinic

Overview

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UnityPoint Health

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Clinical Care Attendant

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Express Care - Waukee, IA

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Monday-Friday - 3 x 12 hour shifts and every 3rd weekend - Sat/Sun 8AM-8PM

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Full-time + benefits

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$5,000 sign on bonus offered to external candidates 

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Why UnityPoint Health?

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At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

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Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

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• Expect paid time off, parental leave, 401K matching and an employee recognition program.   
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• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
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• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   
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With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

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And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

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Find a fulfilling career and make a difference with UnityPoint Health.

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Responsibilities

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The Clinical Care Attendant supports providers by assisting with clinical and administrative tasks in a fast-paced outpatient setting. This role includes patient intake, vital sign collection, performing point-of-care tests, assisting with procedures, and ensuring a smooth patient experience from arrival to checkout. The attendant acts as a key team member, facilitating communication between patients, providers, and staff while maintaining compliance with clinic policies and regulatory standards.

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Key Responsibilities:

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• Greet, register, and room patients; collect vital signs and patient history.

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• Assist providers with clinical procedures and perform point-of-care testing as directed.

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• Provide patient education and comfort, review after-visit instructions, and conduct follow-up calls.

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• Maintain exam rooms, medical supplies, and clinic logs per protocol.

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• Communicate with patients, providers, pharmacies, and staff effectively.

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• Ensure compliance with HIPAA, OSHA, CLIA, and safety standards.

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• Participate in clinic meetings, trainings, and quality improvement initiatives.

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• Perform additional duties as assigned to support clinic operations.

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Qualifications

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• High school diploma or equivalent.

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• Current Iowa certification as EMT, Paramedic, LPN, or CMA.

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• CPR/BLS certification required.

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• Clinical experience preferred.

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• Basic computer proficiency; familiarity with EHR systems preferred.

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• Strong communication, organizational, and teamwork skills.

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• Commitment to patient-centered care and cultural sensitivity.

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