Thyme Care
Palliative Oncology Nurse Navigator (8:30AM - 5PM EST Shift)
Thyme Care, Chicago, Illinois, United States, 60290
Palliative Oncology Nurse Navigator (8:30AM - 5PM EST Shift)
Join to apply for the
Palliative Oncology Nurse Navigator (8:30AM - 5PM EST Shift)
role at
Thyme Care . OUR MISSION Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way. At Thyme Care, we share a passion for transforming the cancer care experience – not just for our members but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known as a cancer care navigation company enabling value-based cancer care; in the next few years, we aim to become a nationally recognized, technology-driven, and provider-centric care delivery model, reshaping cancer care access, delivery, and experience. We are committed to innovation and diversity, building a team of problem solvers and critical thinkers. YOUR ROLE As a Palliative Care Nurse Navigator at Thyme Care, you will be a vital clinical resource for members with serious illness and their care network. Your responsibilities include conducting conversations about goals and values, advance care planning, and palliative care via phone, email, and video. Under the guidance of our Nurse Team Lead, you will perform symptom assessments, support longitudinal care, and facilitate end-of-life discussions when appropriate. You will actively engage with members, address clinical issues, and manage escalations. The shifts for this position are either 8:30 - 5 EST or 11:30 - 8 EST, with occasional Saturday coverage expected. Within your first three months, you will: Familiarize yourself with Thyme Care systems, tools, technology, and partners, conducting at least 20 member calls per day. Collaborate with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices. Establish trusting relationships with members and their care networks, emphasizing empathy and active listening. Adhere to policies, procedures, and documentation standards. Support members with serious illness and at end-of-life, coordinating care and providing clinical support. Participate in case conferences to monitor progress and collaborate on support plans. Partner with payers and providers to optimize care delivery and reduce readmissions. Work with non-clinical team members to address social determinants of health, such as food and transportation resources. Be available for urgent escalations and provide clinical consults as needed. Perform other duties as assigned. What Leads to Success Member-Centric Approach:
Prioritize member experience and align with Thyme Care's mission. Action-Oriented:
Proactively identify and address needs promptly. Organizational Skills:
Multitask effectively and maintain meticulous documentation. Communication Skills:
Build rapport and foster relationships with members and colleagues. Adaptability:
Thrive in dynamic environments and embrace change. Qualifications:
Bachelor of Science in Nursing, an unrestricted RN license (preferably in NY, IL, MI), with at least 5 years of nursing experience, including 3 years in outpatient palliative care or home hospice for oncology patients. Certifications:
Certification such as CHPN, OCN, AOCN, AOCNS, or CCM is a plus but not required. This description provides an overview of the role, responsibilities, and qualifications. Thyme Care reserves the right to modify duties as needed. Our Values We act with members in mind, move with purpose, and seek diverse perspectives. We are committed to inclusion and equal opportunity employment. This is a full-time, non-exempt position with pay rates of $39.90/hour or $45.67/hour, depending on placement. Applicants must be within the lower 48 states. Flexibility for up to 2 holidays per year, paid at standard and holiday rates, is required. We promote a culture of inclusion and respect diversity.
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Join to apply for the
Palliative Oncology Nurse Navigator (8:30AM - 5PM EST Shift)
role at
Thyme Care . OUR MISSION Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way. At Thyme Care, we share a passion for transforming the cancer care experience – not just for our members but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known as a cancer care navigation company enabling value-based cancer care; in the next few years, we aim to become a nationally recognized, technology-driven, and provider-centric care delivery model, reshaping cancer care access, delivery, and experience. We are committed to innovation and diversity, building a team of problem solvers and critical thinkers. YOUR ROLE As a Palliative Care Nurse Navigator at Thyme Care, you will be a vital clinical resource for members with serious illness and their care network. Your responsibilities include conducting conversations about goals and values, advance care planning, and palliative care via phone, email, and video. Under the guidance of our Nurse Team Lead, you will perform symptom assessments, support longitudinal care, and facilitate end-of-life discussions when appropriate. You will actively engage with members, address clinical issues, and manage escalations. The shifts for this position are either 8:30 - 5 EST or 11:30 - 8 EST, with occasional Saturday coverage expected. Within your first three months, you will: Familiarize yourself with Thyme Care systems, tools, technology, and partners, conducting at least 20 member calls per day. Collaborate with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices. Establish trusting relationships with members and their care networks, emphasizing empathy and active listening. Adhere to policies, procedures, and documentation standards. Support members with serious illness and at end-of-life, coordinating care and providing clinical support. Participate in case conferences to monitor progress and collaborate on support plans. Partner with payers and providers to optimize care delivery and reduce readmissions. Work with non-clinical team members to address social determinants of health, such as food and transportation resources. Be available for urgent escalations and provide clinical consults as needed. Perform other duties as assigned. What Leads to Success Member-Centric Approach:
Prioritize member experience and align with Thyme Care's mission. Action-Oriented:
Proactively identify and address needs promptly. Organizational Skills:
Multitask effectively and maintain meticulous documentation. Communication Skills:
Build rapport and foster relationships with members and colleagues. Adaptability:
Thrive in dynamic environments and embrace change. Qualifications:
Bachelor of Science in Nursing, an unrestricted RN license (preferably in NY, IL, MI), with at least 5 years of nursing experience, including 3 years in outpatient palliative care or home hospice for oncology patients. Certifications:
Certification such as CHPN, OCN, AOCN, AOCNS, or CCM is a plus but not required. This description provides an overview of the role, responsibilities, and qualifications. Thyme Care reserves the right to modify duties as needed. Our Values We act with members in mind, move with purpose, and seek diverse perspectives. We are committed to inclusion and equal opportunity employment. This is a full-time, non-exempt position with pay rates of $39.90/hour or $45.67/hour, depending on placement. Applicants must be within the lower 48 states. Flexibility for up to 2 holidays per year, paid at standard and holiday rates, is required. We promote a culture of inclusion and respect diversity.
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