Foundation Medicine
Director, Strategic Operations & Enablement
Foundation Medicine, Boston, Massachusetts, us, 02298
Director, Strategic Operations & Enablement Join to apply for the
Director, Strategic Operations & Enablement
role at
Foundation Medicine Director, Strategic Operations & Enablement Join to apply for the
Director, Strategic Operations & Enablement
role at
Foundation Medicine Get AI-powered advice on this job and more exclusive features. About The Job
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
The Director, Strategic Operations & Enablement is an action-oriented leader, strategic thought partner to FMI stakeholders, and a driver of innovative solutions that bring lasting value to the organization and to our BioPharma partners. The Director develops and drives cross-functional initiatives supporting best-in-class customer experience, leads prioritization, and mobilizes others to optimize BioPharma’s operational and financial capabilities. About The Job
The Director, Strategic Operations & Enablement is an action-oriented leader, strategic thought partner to FMI stakeholders, and a driver of innovative solutions that bring lasting value to the organization and to our BioPharma partners. The Director develops and drives cross-functional initiatives supporting best-in-class customer experience, leads prioritization, and mobilizes others to optimize BioPharma’s operational and financial capabilities.
Key Responsibilities
Lead cross-functional initiatives and improvements that have significant impact on BioPharma achievement of OKRs. Lead and drive Strategic Operations activities with Marketing & Training, Product Innovation and Roche Diagnostics Team Partner with Marketing & Training team to build analytical solutions and incorporate market intelligence to help enable lead targeting strategy and launch strategies Partner with Product Innovation to build solutions to help facilitate preparation for product development stages and approvals, in addition to understanding the quantifying market landscape and opportunities Partner with Roche Diagnostics to build an integrated competitive and market intelligence capabilities, and solutions determining the impact of external events on the biopharma portfolio. Contribute to development of Business Insights and Enablement strategy and delivery Develop, maintain, and scale critical business processes on behalf of the BioPharma business unit Build and leverage relationships with key stakeholders across the organization to identify opportunities for operational/process improvements ensuring a smooth customer experience Own implementation of solutions to inefficient processes and workflows, contributing directly to achieving organizational goals Understand key business measures and align with collaborators across FMI to develop KPIs and tracking mechanisms; regularly identify opportunities for growth and efficiency Partner with insights and analytics teams to interpret voice-of-customer insights and translate into transformative initiatives improving customer satisfaction Drive operational excellence and integration of best practices across BioPharma and the broader FMI organization Develop dashboards to track customer experience initiatives. Facilitate the evolution of business systems and platforms (e.g., Salesforce) Partner with customer-facing teams to build robust dashboards and interfaces capturing account-level data Serve as a mentor for other team members Other duties as assigned
Qualifications
Basic Qualifications:
Bachelor’s Degree in business or scientific discipline or additional relevant experience 12+ years of experience in process excellence or business operations in biotechnology, biopharma, or a similar setting
Preferred Qualifications
Undergraduate degree in a life science Master of Business Administration Degree or graduate degree in a relevant discipline Management consulting experience Experience:
leading, handling-and mobilizing multiple partners (including top executives) and demands in a dynamic change orientated environment strategizing, designing, and executing towards departmental goals generating creative new approaches to solving business problems driving collaborative successes with limited mentorship
Excellent communication skills in presenting complex concepts to both executive leadership and operational teams Superior problem solving and analytical skills, takes a data-driven, analytical approach to draw upon business insight where information is incomplete Self-motivated and independently results-oriented as demonstrated history of, and interest in, driving business impact in a highly autonomous role Understanding of HIPAA and the importance of patient data privacy Commitment to reflect FMI's Values: Passion, Patients, Innovation, and Collaboration
Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing Referrals increase your chances of interviewing at Foundation Medicine by 2x Get notified about new Director of Operations jobs in
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Director, Strategic Operations & Enablement
role at
Foundation Medicine Director, Strategic Operations & Enablement Join to apply for the
Director, Strategic Operations & Enablement
role at
Foundation Medicine Get AI-powered advice on this job and more exclusive features. About The Job
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
The Director, Strategic Operations & Enablement is an action-oriented leader, strategic thought partner to FMI stakeholders, and a driver of innovative solutions that bring lasting value to the organization and to our BioPharma partners. The Director develops and drives cross-functional initiatives supporting best-in-class customer experience, leads prioritization, and mobilizes others to optimize BioPharma’s operational and financial capabilities. About The Job
The Director, Strategic Operations & Enablement is an action-oriented leader, strategic thought partner to FMI stakeholders, and a driver of innovative solutions that bring lasting value to the organization and to our BioPharma partners. The Director develops and drives cross-functional initiatives supporting best-in-class customer experience, leads prioritization, and mobilizes others to optimize BioPharma’s operational and financial capabilities.
Key Responsibilities
Lead cross-functional initiatives and improvements that have significant impact on BioPharma achievement of OKRs. Lead and drive Strategic Operations activities with Marketing & Training, Product Innovation and Roche Diagnostics Team Partner with Marketing & Training team to build analytical solutions and incorporate market intelligence to help enable lead targeting strategy and launch strategies Partner with Product Innovation to build solutions to help facilitate preparation for product development stages and approvals, in addition to understanding the quantifying market landscape and opportunities Partner with Roche Diagnostics to build an integrated competitive and market intelligence capabilities, and solutions determining the impact of external events on the biopharma portfolio. Contribute to development of Business Insights and Enablement strategy and delivery Develop, maintain, and scale critical business processes on behalf of the BioPharma business unit Build and leverage relationships with key stakeholders across the organization to identify opportunities for operational/process improvements ensuring a smooth customer experience Own implementation of solutions to inefficient processes and workflows, contributing directly to achieving organizational goals Understand key business measures and align with collaborators across FMI to develop KPIs and tracking mechanisms; regularly identify opportunities for growth and efficiency Partner with insights and analytics teams to interpret voice-of-customer insights and translate into transformative initiatives improving customer satisfaction Drive operational excellence and integration of best practices across BioPharma and the broader FMI organization Develop dashboards to track customer experience initiatives. Facilitate the evolution of business systems and platforms (e.g., Salesforce) Partner with customer-facing teams to build robust dashboards and interfaces capturing account-level data Serve as a mentor for other team members Other duties as assigned
Qualifications
Basic Qualifications:
Bachelor’s Degree in business or scientific discipline or additional relevant experience 12+ years of experience in process excellence or business operations in biotechnology, biopharma, or a similar setting
Preferred Qualifications
Undergraduate degree in a life science Master of Business Administration Degree or graduate degree in a relevant discipline Management consulting experience Experience:
leading, handling-and mobilizing multiple partners (including top executives) and demands in a dynamic change orientated environment strategizing, designing, and executing towards departmental goals generating creative new approaches to solving business problems driving collaborative successes with limited mentorship
Excellent communication skills in presenting complex concepts to both executive leadership and operational teams Superior problem solving and analytical skills, takes a data-driven, analytical approach to draw upon business insight where information is incomplete Self-motivated and independently results-oriented as demonstrated history of, and interest in, driving business impact in a highly autonomous role Understanding of HIPAA and the importance of patient data privacy Commitment to reflect FMI's Values: Passion, Patients, Innovation, and Collaboration
Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing Referrals increase your chances of interviewing at Foundation Medicine by 2x Get notified about new Director of Operations jobs in
Boston, MA . Boston, MA $146,000.00-$256,000.00 6 days ago Foxborough, MA $140,000.00-$170,000.00 4 days ago Burlington, MA $170,000.00-$180,000.00 1 week ago Boston, MA $129,000.00-$161,000.00 4 days ago Braintree, MA $200,000.00-$250,000.00 2 weeks ago Boston, MA $90,000.00-$110,000.00 5 days ago Boston, MA $170,000.00-$220,000.00 2 weeks ago Boston, MA $134,000.00-$183,000.00 2 weeks ago Chelmsford, MA $110,000.00-$120,000.00 1 day ago Director/Senior Director, Commercialization Operations Boston, MA $110,000.00-$115,000.00 6 days ago Brockton, MA $140,000.00-$170,000.00 3 weeks ago Senior Director, Construction Operations Boston, MA $80,000.00-$85,000.00 10 months ago Walpole, MA $184,500.00-$276,700.00 1 week ago Natick, MA $83,000.00-$138,200.00 6 days ago Senior Director, Supply Chain Operations Boston, MA $90,000.00-$110,000.00 2 months ago Executive Director/Vice President, Commercial OperationsSenior Director/Executive Director Clinical Operations Boston, MA $250,000.00-$300,000.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr