Acura Carland
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Service Advisor
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Acura Carland 1 month ago Be among the first 25 applicants Join to apply for the
Service Advisor
role at
Acura Carland Carland is a workplace that recognizes achievements, encourages growth, provides encouragement to advance, and treats all employees with respect and dignity. It is a rapidly expanding company offering a real opportunity for growth within Carland.
Benefits
Medical, Dental, Vision Plans Life insurance 401K Retirement Plan Long term and Short Term Disability Generous PTO policy Monthly birthday celebrations Flexible Schedules Promote from within Growth opportunities
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Success Index at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Acura Carland by 2x Sign in to set job alerts for “Service Advisor” roles.
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Service Advisor
role at
Acura Carland 1 month ago Be among the first 25 applicants Join to apply for the
Service Advisor
role at
Acura Carland Carland is a workplace that recognizes achievements, encourages growth, provides encouragement to advance, and treats all employees with respect and dignity. It is a rapidly expanding company offering a real opportunity for growth within Carland.
Benefits
Medical, Dental, Vision Plans Life insurance 401K Retirement Plan Long term and Short Term Disability Generous PTO policy Monthly birthday celebrations Flexible Schedules Promote from within Growth opportunities
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Success Index at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Acura Carland by 2x Sign in to set job alerts for “Service Advisor” roles.
Cumming, GA $70,000.00-$200,000.00 3 weeks ago Buford, GA $50,000.00-$125,000.00 1 month ago Atlanta, GA $59,000.00-$66,000.00 2 days ago Healthcare Customer Service - Remote $18.50/hr
Cumming, GA $75,000.00-$135,000.00 2 weeks ago Customer Experience Representative (Norcross, GA)
Atlanta, GA $170,000.00-$280,000.00 3 weeks ago Airline Customer Service Representative in ATL Airport - $18.50/hr
Lawrenceville, GA $80,000.00-$100,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr