ZipRecruiter
Print Service Delivery Specialist
ZipRecruiter, Foster City, California, United States, 94420
Job Description
TITLE:
ONSITE COPY-PRINT SERVICE DELIVERY SPECIALIST
LOCATION:
FOSTER CITY, CA (ONSITE)
JOB SUMMARY:
Provides Copy and Print fleet operations functions in one or all of the following areas: proactive monitoring of MFDs, copiers, and printers for service and toner alerts. Performs monthly meter reading activities. Reports directly to the Service Delivery Manager, Site Supervisor, or Assistant Site Manager, depending on onsite personnel configuration. JOB DUTIES & RESPONSIBILITIES:
Collects meter reads on copiers and printing devices, including automated and manual readings. Monitors copy and printer machines regularly. Ensures copiers and printers are functioning properly by checking quality via daily inspections. Clears paper jams and reports specific problems to technicians. Performs some repair services on customer copier/multifunction (MFD) and printer equipment. Maintains records for management reports and inventories supplies needed. Responds to and coordinates all service calls required by customers. Maintains daily performance logs. Travels between customer buildings as needed. Answers customer questions regarding service status and other requests. Ensures upkeep of copier and printer areas by keeping them neat and well-stocked. May perform meeting room and conference room setups. May assist with building occupant moves within assigned facilities. May require periodic overtime on nights and weekends, including off-hour emergency responses. QUALIFICATIONS:
High school diploma, GED, or 1-2 years of related experience or equivalent. Some industry experience preferred. Valid driver’s license and minimum auto insurance coverage per RMC policy. Working knowledge of copiers, printers, and related equipment and repair. Strong troubleshooting and problem-solving skills. Ability to read and understand technical manuals, parts books, and related publications.
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ONSITE COPY-PRINT SERVICE DELIVERY SPECIALIST
LOCATION:
FOSTER CITY, CA (ONSITE)
JOB SUMMARY:
Provides Copy and Print fleet operations functions in one or all of the following areas: proactive monitoring of MFDs, copiers, and printers for service and toner alerts. Performs monthly meter reading activities. Reports directly to the Service Delivery Manager, Site Supervisor, or Assistant Site Manager, depending on onsite personnel configuration. JOB DUTIES & RESPONSIBILITIES:
Collects meter reads on copiers and printing devices, including automated and manual readings. Monitors copy and printer machines regularly. Ensures copiers and printers are functioning properly by checking quality via daily inspections. Clears paper jams and reports specific problems to technicians. Performs some repair services on customer copier/multifunction (MFD) and printer equipment. Maintains records for management reports and inventories supplies needed. Responds to and coordinates all service calls required by customers. Maintains daily performance logs. Travels between customer buildings as needed. Answers customer questions regarding service status and other requests. Ensures upkeep of copier and printer areas by keeping them neat and well-stocked. May perform meeting room and conference room setups. May assist with building occupant moves within assigned facilities. May require periodic overtime on nights and weekends, including off-hour emergency responses. QUALIFICATIONS:
High school diploma, GED, or 1-2 years of related experience or equivalent. Some industry experience preferred. Valid driver’s license and minimum auto insurance coverage per RMC policy. Working knowledge of copiers, printers, and related equipment and repair. Strong troubleshooting and problem-solving skills. Ability to read and understand technical manuals, parts books, and related publications.
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