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SugarCRM

Director, Product Management (Req# 1797)

SugarCRM, Osage City, Kansas, United States, 66523

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Director, Product Management (Req# 1797)Director, Product Management (Req# 1797) Get AI-powered advice on this job and more exclusive features. This range is provided by SugarCRM. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $200,000.00/yr - $225,000.00/yr About SugarCRM From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work . We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about SugarCRM careers and how you can be part of our journey. Where You Fit In SugarCRM is looking for an innovative, strategic, and collaborative Director of Product Management to drive growth in our AI-Driven Seller Experience solution. This role reports to our VP of Product Management and manages a team of Product Managers. You will engage with internal stakeholders across User Experience, Engineering, Product Marketing, Sales, Customer Success, and Services functions as well as directly with SugarCRM customers and partners to define and lead execution of our AI-Driven Seller Experience product strategy and roadmap. About SugarCRM From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work . We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about SugarCRM careers and how you can be part of our journey. Where You Fit In SugarCRM is looking for an innovative, strategic, and collaborative Director of Product Management to drive growth in our AI-Driven Seller Experience solution. This role reports to our VP of Product Management and manages a team of Product Managers. You will engage with internal stakeholders across User Experience, Engineering, Product Marketing, Sales, Customer Success, and Services functions as well as directly with SugarCRM customers and partners to define and lead execution of our AI-Driven Seller Experience product strategy and roadmap. Impact You Will Make in the Role:

Aligning product investments with company growth and retention targets to drive customer value and company success via differentiated capabilities serving mid-market B2B sales organizationsManaging and developing a team of product managers into a high-performing group implementing best-in-class product practicesDeveloping and championing a deep understanding of our customers’ needs through customer interactions, market research, user feedback, analyst input, and competitive analysisDefining and prioritizing the AI-Driven Seller Experience product strategy and roadmapPartnering with UX, Engineering, and Knowledge Management to drive roadmap execution through discovery, definition, delivery, and outcome measurementEstablishing consistent, sustainable customer, partner, and stakeholder input points to steer product direction, feature design, and prioritizationDeveloping and monitoring product KPIs and metrics that influence future product plansAlongside other product leaders, continually improving product processes, with particular focus on product discovery, definition, validation, and outcome-driven developmentPreparing and presenting company-wide and customer-facing product updates and product evangelism on a regular basisSupporting go-to-market teams and processes to maximize the customer benefit and revenue impact of product development efforts

Do you have the skills to fill this role Read the complete details below, and make your application today. What You Will Bring:

7+ years of experience in product management, with 3+ years as a product leader managing other Product ManagersPrior experience in mid-market B2B softwareDeep understanding of Sales Execution and/or CRM, including buyer needs, innovation trends, and competitive landscapeWell-rounded business, design, and tech acumen facilitating impactful discussions with customers, sales, analysts, designers, and engineersStrong product management skills, including product discovery, roadmap, prioritization, negotiation, consensus building, and evangelizingDemonstrated product ownership background, including product definition, backlog management, writing user stories, leading grooming, and facilitating developmentInspiring presentation style and storytellingCompelling written and verbal communication skills, enabling effective communication with individuals, managers, and executivesProven experience using data to drive decision-makingSolid attention to detail and pride of ownershipBachelor’s degree or equivalent job experience

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team. Benefits and Perks: Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks: · Excellent healthcare package for you and your family · Savings and Investment – 401(k) match · Unlimited Paid Time Off · Paid Parental Leave · Online Legal Services (Rocket Lawyer) · Financial Planning Services (Origin) · Discounted Pet Insurance (Embrace Pet Insurance) · Corporate Benefit Program(Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public · Health and Wellness Reimbursement Program · Travel Discounts · Educational Resources - Career & Personal Development Program · Employee Referral Bonus Program · We are a merit-based company - many opportunities to learn, excel and grow your career! If you require a reasonable accommodation to search for a job opening or submit an application, please call +1 (877) 842-7276 with your request and contact information. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

Expected salary range, depending on experience. Seniority level

Seniority levelNot Applicable Employment type

Employment typeFull-time Job function

Job functionProduct Management and Marketing IndustriesSoftware Development Referrals increase your chances of interviewing at SugarCRM by 2x Get notified about new Director of Product Management jobs in

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