Snow Companies LLC
The Vice President, Client Services is the “face” of Snow Companies and reports to the SeniorVice President or Executive Vice President. They serve as an agency leader, strategically guidingclients to achieve their communication and business objectives, fostering brand growth throughdeep category knowledge, strategic marketing acumen, value-added relationships, and a genuinepassion for patients. The Vice President, Client Services typically has the responsibility formanaging several clients, works with a high level of independence, grows business, proficientlymanages, and develops others, has deep operational knowledge, fosters collaborative cross- functional teams, and exhibits strong strategic leadership.
Learn more about the general tasks related to this opportunity below, as well as required skills. Snow’s business is centered around the patient journey, and the Vice President, Client Serviceslike all positions at Snow, must be open, compassionate, and sensitive to the unique lifeexperiences of our patients and caregivers. The VP, Client Services must be able to incorporatethe unique patient/caregiver experience into the strategies and solutions we provide to our clients. Objectives
: CLIENT RELATIONSHIP : Develop and maintain meaningful and productive client relationships at all levels to ensure that strategic recommendations and tactical deliverables surpass client expectations. Initiate ongoing communication with clients to manage and align expectations, ensure staffing resources and performance expectations are met, and provide strategic counsel. Contribute to the overall client financial management and establish and meet internal client revenue targets. Provide proactive counsel on external marketplace, competitive pressures, and brand influences, sell agency expertise, gain consensus on patient programs, and develop strategic initiatives. STRATEGY : Work with clients to drive strategic efforts that solve their business and communications problems. Propose ideas and strategies to capitalize on new opportunities and influence decision-making. The Vice President, Client Services demonstrates the expertise that the client relies on for innovation and strategic counsel within the patient community including a strong grasp of digital trends in healthcare and the ability to interpret reports leveraging brand knowledge for client insight generation. The Vice President, Client Services will maintain a strong market knowledge of existing competition and pipeline products in brand category. With a passion for the patients and acquiring knowledge, the Vice President, Client Services is knowledgeable in brand, category, industry, and communication trends and proactively shares knowledge and point of view. ORGANIC GROWTH : Drive a business-building orientation on account teams, secure organic growth opportunities, actively pursue and engage prospective clients to acquire new business and build agency partnership opportunities. MENTORING : Effectively lead and support employee-engagement opportunities and foster cross-discipline relationships to better our agency’s culture, resources, talent development, and marketplace position. Set clear performance expectations, communicate alignment betweenindividual roles and overall organizational strategy, and deliver on employee value proposition. Support and leverage talent programs and initiatives. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: The Vice President, Client Services must be able to perform the following essential duties andfunctions: Conduct regular meetings with the Account Team. Maintain close contact with everyone on the team and is aware of all ongoing projects. Provide support, guidance, and resources as necessary Manage product strategy and ensure tactical implementation relating to product strategy Provide short- and long-term direction for product strategy Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brandknowledge for client insight generation Confer with Account Team for internal issue resolutions related to team dynamics Mentor, review ongoing performance results, and identify needs or development of teammembers. Implement coaching or mentoring partnerships as appropriate Keep SVP/EVPs apprised of key issues regarding account status Manage the workload of the team members assigned to the brand, ensuring that all tacticscontained in the SOW are being executed in a strategic and timely manner Ensure that account team is trained appropriately with respect to writing contact reports,creative work plans, strategic points of view, agency processes, and brand marketknowledge Maintain a strong market knowledge of existing competition and pipeline products in brandcategory Review and approves all materials before client review Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brandknowledge for client insight generation Flawless management of account finances, including forecast, income generation, andreporting to Senior Leadership within accounts Partner and collaborate with Creative Team (in terms of brand strategy) for thedevelopment of materials Analyze business developments within brand/disease category, as well as competitivelandscape in order to identify and propose new areas for business growth Lead development of strategic recommendations to clients and look for opportunities to“upsell” Snow’s programs and services Flawless management of account finances, including forecast, income generation, andreporting to Senior Leadership Develop and approve SOWs for clients Prepare for and attend strategic planning meetings with clients Develop internal processes and procedures for best practices across company Travel is a requirement of this role The VP may be asked to perform additional duties and responsibilities consistent with those listedabove based upon business needs. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job. While performing the dutiesof this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, orfeel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or moveup to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilitiesrequired by this job include close vision, color vision, and ability to adjust focus. PATIENT PRIVACY: The core of our business is working with patients. It is most likely that you will come incontact with personally identifiable information (PII) and personal health information (PHI) ofpatients living with chronic illness. The VP, Client Services will be required to successfullycomplete and adhere to training courses that include, but are not limited to: Snow Policy Training Health Insurance Portability and Accountability Act (HIPAA) Adverse Event (AE) Reporting Training The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations Privacy and Data Security QUALIFICATIONS AND EXPERIENCE: 8+ years of pharma or healthcare advertising; Patient experience preferred Ability to craft presentations (new business, creative, tactical, strategy, selling) Ability to travel Significant background in pharmaceutical advertising; Account Services Ability to lead a team Strong mentoring and coaching skills Entrepreneurial skill at organically building business Proficient in Microsoft PowerPoint, Excel, and Word Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with ourRecruitment Privacy Notice . Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Please provide your portfolio / website link here For protected site, please provide your password: How did you hear about us? * Select... If you are an employee referral, please provide the employee's full name: If you work for an Omnicom Health Group company, which agency do you currently work for? Select... Your Expertise? * Select... What are your salary expectations? * Are you willing to relocate? * Select... Are you able to work on a hybrid schedule of 3 days a week in office? * Select... Have you ever worked for an Omnicom Company? If so, which one and when? * Have you ever held a professional license? If so, which, and are you in good standing? Are you authorized to work in the country in which you are applying? * Select... Do you now or in the future require sponsorship to work where this job is located (e.g. H-1B, etc.)? * Select... Have you ever been, or are you currently, the subject of a suspension or debarment proceeding affecting your ability to work on US federally funded contracts or projects? * Select... Do you have any agreements with your current or immediately former employer (including but not limited to restrictive covenants, non-disclosure or confidentiality, and/or stock option grant documents)? * Select...
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Learn more about the general tasks related to this opportunity below, as well as required skills. Snow’s business is centered around the patient journey, and the Vice President, Client Serviceslike all positions at Snow, must be open, compassionate, and sensitive to the unique lifeexperiences of our patients and caregivers. The VP, Client Services must be able to incorporatethe unique patient/caregiver experience into the strategies and solutions we provide to our clients. Objectives
: CLIENT RELATIONSHIP : Develop and maintain meaningful and productive client relationships at all levels to ensure that strategic recommendations and tactical deliverables surpass client expectations. Initiate ongoing communication with clients to manage and align expectations, ensure staffing resources and performance expectations are met, and provide strategic counsel. Contribute to the overall client financial management and establish and meet internal client revenue targets. Provide proactive counsel on external marketplace, competitive pressures, and brand influences, sell agency expertise, gain consensus on patient programs, and develop strategic initiatives. STRATEGY : Work with clients to drive strategic efforts that solve their business and communications problems. Propose ideas and strategies to capitalize on new opportunities and influence decision-making. The Vice President, Client Services demonstrates the expertise that the client relies on for innovation and strategic counsel within the patient community including a strong grasp of digital trends in healthcare and the ability to interpret reports leveraging brand knowledge for client insight generation. The Vice President, Client Services will maintain a strong market knowledge of existing competition and pipeline products in brand category. With a passion for the patients and acquiring knowledge, the Vice President, Client Services is knowledgeable in brand, category, industry, and communication trends and proactively shares knowledge and point of view. ORGANIC GROWTH : Drive a business-building orientation on account teams, secure organic growth opportunities, actively pursue and engage prospective clients to acquire new business and build agency partnership opportunities. MENTORING : Effectively lead and support employee-engagement opportunities and foster cross-discipline relationships to better our agency’s culture, resources, talent development, and marketplace position. Set clear performance expectations, communicate alignment betweenindividual roles and overall organizational strategy, and deliver on employee value proposition. Support and leverage talent programs and initiatives. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: The Vice President, Client Services must be able to perform the following essential duties andfunctions: Conduct regular meetings with the Account Team. Maintain close contact with everyone on the team and is aware of all ongoing projects. Provide support, guidance, and resources as necessary Manage product strategy and ensure tactical implementation relating to product strategy Provide short- and long-term direction for product strategy Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brandknowledge for client insight generation Confer with Account Team for internal issue resolutions related to team dynamics Mentor, review ongoing performance results, and identify needs or development of teammembers. Implement coaching or mentoring partnerships as appropriate Keep SVP/EVPs apprised of key issues regarding account status Manage the workload of the team members assigned to the brand, ensuring that all tacticscontained in the SOW are being executed in a strategic and timely manner Ensure that account team is trained appropriately with respect to writing contact reports,creative work plans, strategic points of view, agency processes, and brand marketknowledge Maintain a strong market knowledge of existing competition and pipeline products in brandcategory Review and approves all materials before client review Strong grasp of digital trends in healthcare and ability to interpret reports leveraging brandknowledge for client insight generation Flawless management of account finances, including forecast, income generation, andreporting to Senior Leadership within accounts Partner and collaborate with Creative Team (in terms of brand strategy) for thedevelopment of materials Analyze business developments within brand/disease category, as well as competitivelandscape in order to identify and propose new areas for business growth Lead development of strategic recommendations to clients and look for opportunities to“upsell” Snow’s programs and services Flawless management of account finances, including forecast, income generation, andreporting to Senior Leadership Develop and approve SOWs for clients Prepare for and attend strategic planning meetings with clients Develop internal processes and procedures for best practices across company Travel is a requirement of this role The VP may be asked to perform additional duties and responsibilities consistent with those listedabove based upon business needs. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job. While performing the dutiesof this job, the employee is regularly required to stand; walk; sit; use hands (to finger, handle, orfeel); reach with hands and arms; and talk or hear. The employee must regularly lift and/or moveup to 25 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilitiesrequired by this job include close vision, color vision, and ability to adjust focus. PATIENT PRIVACY: The core of our business is working with patients. It is most likely that you will come incontact with personally identifiable information (PII) and personal health information (PHI) ofpatients living with chronic illness. The VP, Client Services will be required to successfullycomplete and adhere to training courses that include, but are not limited to: Snow Policy Training Health Insurance Portability and Accountability Act (HIPAA) Adverse Event (AE) Reporting Training The promotional requirements for pharmaceuticals under the FDA and FTC and other applicable federal or state regulations Privacy and Data Security QUALIFICATIONS AND EXPERIENCE: 8+ years of pharma or healthcare advertising; Patient experience preferred Ability to craft presentations (new business, creative, tactical, strategy, selling) Ability to travel Significant background in pharmaceutical advertising; Account Services Ability to lead a team Strong mentoring and coaching skills Entrepreneurial skill at organically building business Proficient in Microsoft PowerPoint, Excel, and Word Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with ourRecruitment Privacy Notice . Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Please provide your portfolio / website link here For protected site, please provide your password: How did you hear about us? * Select... If you are an employee referral, please provide the employee's full name: If you work for an Omnicom Health Group company, which agency do you currently work for? Select... Your Expertise? * Select... What are your salary expectations? * Are you willing to relocate? * Select... Are you able to work on a hybrid schedule of 3 days a week in office? * Select... Have you ever worked for an Omnicom Company? If so, which one and when? * Have you ever held a professional license? If so, which, and are you in good standing? Are you authorized to work in the country in which you are applying? * Select... Do you now or in the future require sponsorship to work where this job is located (e.g. H-1B, etc.)? * Select... Have you ever been, or are you currently, the subject of a suspension or debarment proceeding affecting your ability to work on US federally funded contracts or projects? * Select... Do you have any agreements with your current or immediately former employer (including but not limited to restrictive covenants, non-disclosure or confidentiality, and/or stock option grant documents)? * Select...
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