Vice President of Operations

Job Details Description Who We Are Pico is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service. Why Join Us? We're committed to supporting our team members with benefits that match our values of safety, service, and stability. Here's what you can expect: Competitive hourly wage 401(k) with 6% company match Health and vision insurance Company paid dental insurance Company paid AD&D and life insurance Paid time off with rollover hours Referral bonus programs Job Summary The Regional Vice President (RVP) of Operations will provide strategic leadership and drive operational excellence to achieve profitability safely with exceptional customer service for our Permian, Eagle Ford, and Rio Grande Valley regions. The RVP is expected to excel in logistics efficiency, fleet management, problem solving, financial management, communication with their team and C-suite, multitasking, organizational management, and having a growth mindset. Responsibilities include monitoring production processes, managing inventory and supply chain, ensuring plant safety and compliance with environmental regulations, managing budgets and financial reports, implementing continuous improvement initiatives, developing and maintaining relationships with customers and vendors, coordinating between operations and sales, and collaborating with other departments. The RVP must ensure employees follow all regulations regarding storage, delivery, and usage of products, operate according to company policies, and stay within budget guidelines. Duties / Responsibilities : Region Performance : Responsible for overall profit and loss, focusing on safety, profitability, growth, and customer service Oversee day-to-day operations, supporting Region Managers and monitoring KPIs Develop and implement plans to respond to emergencies and support business development Support customer growth goals in coordination with sales and management Manage delivery, service scheduling, efficiency, and optimization Implement and execute company initiatives Coordinate safety initiatives as directed by the safety committee Oversee fleet maintenance, safety records, DOT files, and plant/asset compliance Monitor safety practices and ensure compliance with regulations and policies Provide feedback on region performance and competitor activities Maintain knowledge of systems supporting plant operations Manage inventory and pricing programs Meet or exceed revenue budgets and control expenses Analyze plant reports and adapt to trends Manage accounts receivable Ensure adherence to policies, procedures, and ethics Coordinate equipment needs, repairs, and asset optimization Personnel Management : Supervise 3 Region Managers in Permian, Eagle Ford, and Valley Recruit, hire, and train employees Ensure timely recruiting and onboarding Manage team meetings, development, and reporting Communicate and enforce policies and ethics Foster cooperation among employees Customer Service : Ensure timely and professional responses to customer inquiries Resolve customer issues effectively and follow up Achieve positive reviews on review platforms Promote company services and sales strategies Improve customer data and engagement activities Oversee community engagement and customer appreciation events The absence of specific duties does not exclude similar or related tasks from the position. Qualifications Skills / Abilities : Proven leadership and team coaching skills Effective communication skills at all organizational levels Multitasking and problem-solving abilities Interpersonal skills for sensitive situations Proficiency in Microsoft Office and data analysis Service orientation Ability to attain necessary certifications to lead the team Education and Experience : Bachelor’s or Associate’s degree with at least 10 years of management experience, or equivalent combination of education and experience Familiarity with fuel products and industrial customer experience preferred Valid driver’s license with a clean driving record Physical, Mental, and Behavioral Requirements : The physical requirements include travel, supporting markets 7 days a week, handling supplies weighing 20-75 pounds, prolonged sitting, and occasional standing, reaching, and kneeling. Must pass pre-employment screening and background check.

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