IT Team Manager, Warranty and Honda / Acura Care Software Apps

What Makes a Honda, is Who makes a HondaHonda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda’s, we want you to join our team to Bring the Future! Job Purpose The Service Technical IT Applications unit is seeking a highly motivated, team-oriented, and customer-focused Team Manager. This leadership role encompasses responsibility for numerous critical applications, including over 10 applications in the Warranty area and Honda Care/Acura Care applications. The Warranty applications are currently undergoing significant transformations incorporating AI technologies, with plans for further modernization and adding GenAI technologies in the future. The Honda Care/Acura Care is going through a significant modernization effort right now. This position involves providing delivery and technical leadership and guiding the delivery team to ensure alignment with unit, department, divisional, and AHM business unit objectives. The Team Manager will oversee multiple projects, including business transformation initiatives utilizing modern technology and platforms for the Service division and working with global teams. Strategic LeadershipTeam ManagementProject and Support OversightTechnical LeadershipGovernance and ComplianceInnovation and ImprovementBudget ManagementTalent Acquisition The ideal candidate will be a proactive leader who can drive innovation, foster teamwork, demonstrate a strong service orientation and deliver results in a dynamic IT environment. They will serve as a role model for teamwork and contribute to the overall success of the organization. Key AccountabilitiesVision & Strategy:Lead the Warranty and Honda/Acura Care Apps IT team to support the Service and Planning business unit with their business application needs.Build and maintain high performing IT teams:Foster associate development and long-term capability by teaching, coaching and mentoring, integrated with consistent and effective individual performance ManagementAchieve the project goals for the Team:As approved annually, including schedule, budget and quality commitmentsProvide Technical and Solution Leadership:Design technical solutions and provide technical architecture oversight. Conduct code reviewPromote IT and its capabilities:Build NA relationships and network to achieve trust and credibility, by discovering and meeting the needs of internal and external customersQualifications, Experience, and SkillsIT / Compter Science related Bachelor Degree and/or equivalent work experience8+ years in Information Technology/Information Services5+ years supervisory, resource management, vendor management experience5+ years experience supporting IT Delivery, preferably in automotive industry5+ year experience managing and delivering large/ multiple projects, platforms, and productsStrong project management skills to manage deadlines while delivering quality results, on time, on budgetExperience managing teams with differing priorities and levels of expertise;Strong written and presentation skills and ability to effectively communicate at all levels of the organizationStrong problem-solving and root cause analysis skillsWorking experience with estimation, planning, developing and managing a budget,People management, team building, coaching, mentoring, development, negotiations, conflict resolution, and strong interpersonal skills.Strong experience in vendor management, contracts management, SOW, RFP & RFQ processIn-depth knowledge of applicable SOX, PII, data privacy practices, security, and governanceExperience leading multiple software development and implementation teams (Microsoft, Salesforce, Enterprise software etc)Experience in designing solutions and providing technical architecture oversightExperience as a leader for solution and business architecture, provide direction and oversight of design, methodologies, tooling, partnerships, and support models.Experience in performing modeling, gap analysis, and crafting architecture artifacts, such as context diagrams, data flow diagrams, business capability roadmaps.Experience in working with Architecture Review Board.Experience in leading the technical workstream for critical projectsVisa sponsorship issues This position is not eligible for any work visa sponsorship. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)Regional Bonus (when applicable)Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)Paid time off, including vacation, holidays, shutdownCompany Paid Short-Term and Long-Term Disability401(K) Plan with company match + additional contribution Career Growth: Advancement OpportunitiesCareer MobilityEducation Reimbursement for Continued LearningTraining and Development Programs Additional Offerings: Lifestyle AccountChildcare Reimbursement AccountElder Care SupportTuition Assistance & Student Loan RepaymentWellbeing ProgramCommunity Service and Engagement ProgramsProduct ProgramsFree Drinks Onsite Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.For more detail, salary and company information, use the apply link

#J-18808-Ljbffr