ServiceUp
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Design Manager
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ServiceUp 2 days ago Be among the first 25 applicants Join to apply for the
Design Manager
role at
ServiceUp Get AI-powered advice on this job and more exclusive features. About ServiceUp
Are you the right candidate for this opportunity Make sure to read the full description below.
ServiceUp is on a mission to revolutionize auto repair. We’re the platform fleets and insurers use to manage every repair in one place. We bring collision, mechanical, and maintenance together with workflow automation, live status, AI-assisted decisions, data-backed approvals, and a national shop network. Customers use ServiceUp to reduce downtime, control costs, and keep vehicles on the road.
team and help set the new standard for auto repair software.
About The Role
At ServiceUp, we’re looking for a hands-on Design Manager to lead and grow our design team while owning the full product design lifecycle—from research and customer journey mapping to high-fidelity UI and workflow automation. You’ll be at the forefront of how ServiceUp creates user-first, AI-enhanced, and data-driven solutions for complex repair logistics. About ServiceUp
ServiceUp is on a mission to revolutionize auto repair. We’re the platform fleets and insurers use to manage every repair in one place. We bring collision, mechanical, and maintenance together with workflow automation, live status, AI-assisted decisions, data-backed approvals, and a national shop network. Customers use ServiceUp to reduce downtime, control costs, and keep vehicles on the road.
We’re built on ownership and impact. You’ll work cross-functionally, make informed decisions with real customer context, see results quickly, and grow with team support and clear goals. You’ll join a fast-growing,
Series B funded
team and help set the new standard for auto repair software.
About The Role
At ServiceUp, we’re looking for a hands-on Design Manager to lead and grow our design team while owning the full product design lifecycle—from research and customer journey mapping to high-fidelity UI and workflow automation. You’ll be at the forefront of how ServiceUp creates user-first, AI-enhanced, and data-driven solutions for complex repair logistics.
This role balances hands-on design with design leadership. We're looking for a leader who is passionate about both high-level design strategy and getting their hands dirty with the design work. You will guide designers in developing software interfaces, ensuring best-in-class interaction design, and enhancing the ServiceUp platform experience. You’ll mentor designers, champion design excellence, and collaborate cross-functionally to deliver intuitive, scalable solutions.
What You’ll Do
Team Leadership: Oversee and mentor a growing UX/UI team, ensuring high standards in interaction design, UI, and human-centered design. Creation and Craft: Lead the design of workflows, user prototypes, wireframes, high-fidelity mockups, and visual designs that balance function and elegance. User-Centered Advocacy: Champion user-centered design principles and build empathy for end-users (internal and external) through research, usability testing, and real-world feedback. Strategic Guidance: Set direction for design strategy, align with ServiceUp’s business objectives, and define scalable UX principles, playbooks, and systems. Cross-Functional Collaboration: Collaborate closely with Product, Engineering, and Operations to align design efforts with development requirements and business needs. Mentorship: Serve as a direct manager and mentor to designers, modeling exemplary behavior and defining what constitutes great design. Innovation Facilitation: Lead teams through ideation, feasibility assessments, and design workshops to enhance design and development processes. Design Quality Assurance: Conduct design reviews and ensure consistency and quality across workflows and systems. Design Planning: Create design plans that align with product releases and drive user experience metrics and outcomes. Culture Building: Foster a strong design culture that grows design practice and inspires teams to do their best work. AI and Automation: Leverage AI and automation tools to prototype, streamline processes, and enhance complex workflow design. Data-Driven Decision-Making: Analyze behavioral insights, research findings, and product data to inform and refine design decisions.
What You'll Bring
5+ years of UX/UI design experience, with at least 2+ years in a design leadership or management role. You are a true player-coach with a strong desire to remain hands-on. Proven experience in SaaS, managed services, logistics, or enterprise-grade platforms with complex operational workflows. A strong portfolio showcasing complex workflow design, user-centric research, and elegant UI solutions. Mastery of Figma and industry-standard design tools. Familiarity with other modern design and prototyping tools (e.g., Lovable, Bolt, Replit) is a plus. Expertise in user-centered design, service design, and design ops best practices. Strong communication skills for presenting ideas clearly to business stakeholders and cross-functional teams. A point of view on design principles and best practices, with experience refining UX through collaboration with engineering teams. A passion for and proven experience leveraging AI or automation tools for prototyping or workflow design is highly desirable. A data-driven mindset that blends qualitative and quantitative feedback to drive design decisions. Familiarity with front-end technologies (e.g., React, MUI) is a plus.
Why You’ll Love Working Here
We live our values every day:
Team First, Work Smart, Own It, Be Bold, Push Boundaries
. If that sounds like you, you’ll fit right in.
What We Offer
Competitive pay with equity Medical, dental, and vision coverage Flexible PTO and company holidays Remote-friendly setup with home office support Learning and development budget Paid parental leave
Benefits may vary by location and role
If you’re motivated by impact and aligned with our values, we want to hear from you. You don’t need to meet every single requirement — we care about your skills, drive, and how you work with a team.
Service Up is an equal opportunity employer committed to a diverse, inclusive workplace where everyone can do their best work.
The Pay Range For This Role Is
175,000 - 205,000 USD per year(SU HQ Campbell )Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionDesign, Art/Creative, and Information Technology IndustriesVehicle Repair and Maintenance Referrals increase your chances of interviewing at ServiceUp by 2x Sign in to set job alerts for “Design Manager” roles. Menlo Park, CA $121,000.00-$173,000.00 2 weeks ago San Francisco Bay Area $108,000.00-$172,000.00 2 weeks ago Manager and Associate Creative Director, Design (GTM) Redwood City, CA $240,000.00-$280,000.00 1 week ago Group Manager, Associate Creative Director Mountain View, CA $128,300.00-$171,000.00 2 days ago San Jose, CA $173,300.00-$323,600.00 1 week ago Santa Clara, CA $170,000.00-$230,000.00 2 months ago Creative Director, Reality Labs (Creative X) Sunnyvale, CA $170,000.00-$240,000.00 1 week ago Sunnyvale, CA $204,000.00-$281,000.00 4 days ago Director of Social Design, Player ConnectionPackaging Creative Director, Device Packaging Experience Sunnyvale, CA $162,300.00-$268,400.00 3 days ago San Francisco Bay Area $125,600.00-$200,000.00 2 weeks ago San Francisco Bay Area $108,000.00-$172,000.00 2 weeks ago Creative Director, Product and Executive Communications Menlo Park, CA $174,000.00-$246,000.00 2 weeks ago Sunnyvale, CA $178,000.00-$265,000.00 5 days ago Director / Senior Director of Product Design San Jose, CA $190,000.00-$245,000.00 1 week ago Milpitas, CA $140,700.00-$239,200.00 5 days ago Mountain View, CA $224,000.00-$315,000.00 2 weeks ago Commercial Director, Design and Development Fremont, CA $180,000.00-$210,000.00 21 hours ago Mountain View, CA $225,000.00-$275,000.00 4 days ago Senior Staff UX Design Manager, Google One Mountain View, CA $224,000.00-$315,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Design Manager
role at
ServiceUp 2 days ago Be among the first 25 applicants Join to apply for the
Design Manager
role at
ServiceUp Get AI-powered advice on this job and more exclusive features. About ServiceUp
Are you the right candidate for this opportunity Make sure to read the full description below.
ServiceUp is on a mission to revolutionize auto repair. We’re the platform fleets and insurers use to manage every repair in one place. We bring collision, mechanical, and maintenance together with workflow automation, live status, AI-assisted decisions, data-backed approvals, and a national shop network. Customers use ServiceUp to reduce downtime, control costs, and keep vehicles on the road.
team and help set the new standard for auto repair software.
About The Role
At ServiceUp, we’re looking for a hands-on Design Manager to lead and grow our design team while owning the full product design lifecycle—from research and customer journey mapping to high-fidelity UI and workflow automation. You’ll be at the forefront of how ServiceUp creates user-first, AI-enhanced, and data-driven solutions for complex repair logistics. About ServiceUp
ServiceUp is on a mission to revolutionize auto repair. We’re the platform fleets and insurers use to manage every repair in one place. We bring collision, mechanical, and maintenance together with workflow automation, live status, AI-assisted decisions, data-backed approvals, and a national shop network. Customers use ServiceUp to reduce downtime, control costs, and keep vehicles on the road.
We’re built on ownership and impact. You’ll work cross-functionally, make informed decisions with real customer context, see results quickly, and grow with team support and clear goals. You’ll join a fast-growing,
Series B funded
team and help set the new standard for auto repair software.
About The Role
At ServiceUp, we’re looking for a hands-on Design Manager to lead and grow our design team while owning the full product design lifecycle—from research and customer journey mapping to high-fidelity UI and workflow automation. You’ll be at the forefront of how ServiceUp creates user-first, AI-enhanced, and data-driven solutions for complex repair logistics.
This role balances hands-on design with design leadership. We're looking for a leader who is passionate about both high-level design strategy and getting their hands dirty with the design work. You will guide designers in developing software interfaces, ensuring best-in-class interaction design, and enhancing the ServiceUp platform experience. You’ll mentor designers, champion design excellence, and collaborate cross-functionally to deliver intuitive, scalable solutions.
What You’ll Do
Team Leadership: Oversee and mentor a growing UX/UI team, ensuring high standards in interaction design, UI, and human-centered design. Creation and Craft: Lead the design of workflows, user prototypes, wireframes, high-fidelity mockups, and visual designs that balance function and elegance. User-Centered Advocacy: Champion user-centered design principles and build empathy for end-users (internal and external) through research, usability testing, and real-world feedback. Strategic Guidance: Set direction for design strategy, align with ServiceUp’s business objectives, and define scalable UX principles, playbooks, and systems. Cross-Functional Collaboration: Collaborate closely with Product, Engineering, and Operations to align design efforts with development requirements and business needs. Mentorship: Serve as a direct manager and mentor to designers, modeling exemplary behavior and defining what constitutes great design. Innovation Facilitation: Lead teams through ideation, feasibility assessments, and design workshops to enhance design and development processes. Design Quality Assurance: Conduct design reviews and ensure consistency and quality across workflows and systems. Design Planning: Create design plans that align with product releases and drive user experience metrics and outcomes. Culture Building: Foster a strong design culture that grows design practice and inspires teams to do their best work. AI and Automation: Leverage AI and automation tools to prototype, streamline processes, and enhance complex workflow design. Data-Driven Decision-Making: Analyze behavioral insights, research findings, and product data to inform and refine design decisions.
What You'll Bring
5+ years of UX/UI design experience, with at least 2+ years in a design leadership or management role. You are a true player-coach with a strong desire to remain hands-on. Proven experience in SaaS, managed services, logistics, or enterprise-grade platforms with complex operational workflows. A strong portfolio showcasing complex workflow design, user-centric research, and elegant UI solutions. Mastery of Figma and industry-standard design tools. Familiarity with other modern design and prototyping tools (e.g., Lovable, Bolt, Replit) is a plus. Expertise in user-centered design, service design, and design ops best practices. Strong communication skills for presenting ideas clearly to business stakeholders and cross-functional teams. A point of view on design principles and best practices, with experience refining UX through collaboration with engineering teams. A passion for and proven experience leveraging AI or automation tools for prototyping or workflow design is highly desirable. A data-driven mindset that blends qualitative and quantitative feedback to drive design decisions. Familiarity with front-end technologies (e.g., React, MUI) is a plus.
Why You’ll Love Working Here
We live our values every day:
Team First, Work Smart, Own It, Be Bold, Push Boundaries
. If that sounds like you, you’ll fit right in.
What We Offer
Competitive pay with equity Medical, dental, and vision coverage Flexible PTO and company holidays Remote-friendly setup with home office support Learning and development budget Paid parental leave
Benefits may vary by location and role
If you’re motivated by impact and aligned with our values, we want to hear from you. You don’t need to meet every single requirement — we care about your skills, drive, and how you work with a team.
Service Up is an equal opportunity employer committed to a diverse, inclusive workplace where everyone can do their best work.
The Pay Range For This Role Is
175,000 - 205,000 USD per year(SU HQ Campbell )Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionDesign, Art/Creative, and Information Technology IndustriesVehicle Repair and Maintenance Referrals increase your chances of interviewing at ServiceUp by 2x Sign in to set job alerts for “Design Manager” roles. Menlo Park, CA $121,000.00-$173,000.00 2 weeks ago San Francisco Bay Area $108,000.00-$172,000.00 2 weeks ago Manager and Associate Creative Director, Design (GTM) Redwood City, CA $240,000.00-$280,000.00 1 week ago Group Manager, Associate Creative Director Mountain View, CA $128,300.00-$171,000.00 2 days ago San Jose, CA $173,300.00-$323,600.00 1 week ago Santa Clara, CA $170,000.00-$230,000.00 2 months ago Creative Director, Reality Labs (Creative X) Sunnyvale, CA $170,000.00-$240,000.00 1 week ago Sunnyvale, CA $204,000.00-$281,000.00 4 days ago Director of Social Design, Player ConnectionPackaging Creative Director, Device Packaging Experience Sunnyvale, CA $162,300.00-$268,400.00 3 days ago San Francisco Bay Area $125,600.00-$200,000.00 2 weeks ago San Francisco Bay Area $108,000.00-$172,000.00 2 weeks ago Creative Director, Product and Executive Communications Menlo Park, CA $174,000.00-$246,000.00 2 weeks ago Sunnyvale, CA $178,000.00-$265,000.00 5 days ago Director / Senior Director of Product Design San Jose, CA $190,000.00-$245,000.00 1 week ago Milpitas, CA $140,700.00-$239,200.00 5 days ago Mountain View, CA $224,000.00-$315,000.00 2 weeks ago Commercial Director, Design and Development Fremont, CA $180,000.00-$210,000.00 21 hours ago Mountain View, CA $225,000.00-$275,000.00 4 days ago Senior Staff UX Design Manager, Google One Mountain View, CA $224,000.00-$315,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr