Description
nTravel to Skilled Nursing Facilities and Private Residential homes to service patients. Treat all customers in a courteous manner. Ensures all urine and oral fluid specimens and phlebotomy specimens are collected accurately and on time.
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Collects specimens according to established procedures.
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Responsible for completing requisitions accurately
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Process and package specimens for transport. Maintains required records and documentation.
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Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
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Maintains all appropriate Collection logs.
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Clerical duties: filing, maintain customer log. Data entry required.
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Submits accurate expense forms, if applicable, on the required day. Demonstrates organizational commitment.
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Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
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Reports on time to work, following attendance guidelines.
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Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement Communicates appropriately with clients, customers, coworkers and the general public.
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Keeps information confidential per company and procedural policies.
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Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, Group Leader or Phlebotomy Services Rep. II for resolution. Remains polite and courteous at all time. Miscellaneous duties and responsibilities.
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Keeps work area neat and clean. Disposes of biohazard containers when scheduled.
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Help with inventories and other tasks as assigned.
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Stock supplies as needed.
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Performs department-related clerical duties when assigned.
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Answers phones and dispatches calls when assigned.
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Participates on teams and special projects when asked.
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Other duties as assigned
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Qualifications
nEducation
nPreferred
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- High School or better in Other n
Licenses & Certifications
nRequired
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- Phlebotomy Certification n
Preferred
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ASCP Phlebotomy
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Nationally Cert Phleb
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.