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TEKsystems

Remote Customer Service Representative

TEKsystems, Atlanta, Georgia, United States, 30383

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Join Our Customer Experience Team - Where Every Call Counts!

Are you passionate about helping others and solving problems with a smile? Whether you're a seasoned pro or Kicking off your career, we're looking for energetic, customer-focused individuals ready to make a difference-one conversation at a time.

What You'll Do

Deliver exceptional service and support that truly matters:

Answer inbound customer calls with empathy and efficiency

Reset passwords and assist with account creation

Help customers upload documents and manage their accounts

Answer general inquiries and guide customers through healthcare options

Engage via phone and online chat to provide real-time support

? Verify eligibility and explain coverage options clearly

Be a Problem-Solving Pro

We love creative thinkers who thrive on finding solutions:

???? Diagnose and resolve customer issues quickly and effectively

Think outside the box to tackle unique challenges

Become a Product & Policy Expert

We'll train you to be the go-to resource:

Adapt to evolving projects and updates with ease

Embody our company values in every interaction

Complete training and certification programs to grow your expertise

Follow communication guidelines and company procedures

? Keep Things Running Smoothly

Behind-the-scenes work that keeps the customer journey seamless:

Input customer data accurately into our system

Handle various administrative tasks as needed

What We're Looking ForSkills That Shine:

Customer service, inbound call center, hospitality, retail, healthcare

Licensed agents, bilingual support, Microsoft Office, troubleshooting

Recommended Skill Set:

Experience in high-level retail or food service roles

Recent work history with consistent tenure

Comfortable with basic tech troubleshooting while working remotely

What Might Hold You Back

We're all about growth, but here are a few red flags:

Difficulty understanding workflows or following procedures

Short, vague responses during interviews

Lack of professionalism or interest in helping others

Why Apply?

Entry-level opportunity with room to grow

Supportive team and training provided

Make a real impact in people's lives every day

Ready to turn your passion for helping others into a rewarding career? Apply now and let's build something great together! ?

Pay and Benefits

The pay range for this position is $15.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 15, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.