ApTask
About Client:
The client is a leading American technology company known for its social media platforms-Facebook, Instagram, and WhatsApp. It also develops products like Oculus VR, Portal smart devices, and AI tools. With billions of users worldwide, The company plays a significant role in global digital communication, advertising, and immersive technology innovation.
Rate Range: $90-$100/Hr
Job Description:
We are seeking a seasoned Systems Project Manager with experience working directly with engineers building and launching software products 0 to 1, managing front-end and back-end software and database requirements, and collaborating with diverse stakeholders or cross-functional partners. A strong candidate will have experience with designing and implementing scaled review workflows (e.g. content review), and networked tooling systems. Responsibilities:
Coordinate projects, making detailed plans to accomplish goals and directing the launch, testing, implementation, or iteration of technical activities in support of tooling, systems, and operations. Present and explain proposals, reports and findings to clients. Authoring and maintaining technical documentation for system tools, including troubleshooting procedures. Work with Systems Program Managers (SPM) across multiple programs to support the needs of the business. Identify opportunities in existing processes to streamline, optimize, and standardize processes Assist with the development of standards, and apply these to track, monitor, report, resolve, or escalate issues. Effectively managing, developing, and training the larger team on new processes. Ensuring that all processes used by the global team are thoroughly documented and regularly improved. Conducting, analyzing, and sharing results from service and operation performance reviews. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations. Systematically interprets user problems and identifies solutions and possible side effects. Consult or negotiate with clients to prepare project specifications. Minimum Qualifications:
8+ years of experience in operations for a tech company, consulting, operations or similar roles Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills Strong ability to work independently and manage one's time. Strong leadership and mentoring skills necessary to provide support and constructive feedback Strong knowledge of production processes, quality control, costs and other techniques for maximizing efficiency and effectiveness in launch and production Strong knowledge of business and management principles involved in strategic planning, resource allocation, and the software development lifecycle Strong ability to take both a narrow focused view and a high level systems view to understand and articulate implications of small changes to overall systems, and vice versa Strong ability to interpret and translate operational requirements into technical needs Strong knowledge of computer software, such as SQL, Google Suite (Google Docs, Sheets, Slides, etc), Visio, Lucid Charts, etc. Some knowledge of programming languages, such as Python, C++, or JavaScript, strongly preferred Education/Experience:
Bachelor's degree in business administration or a related field. PMI or PMP certification preferred.
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com
Applicant Consent: By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply
Rate Range: $90-$100/Hr
Job Description:
We are seeking a seasoned Systems Project Manager with experience working directly with engineers building and launching software products 0 to 1, managing front-end and back-end software and database requirements, and collaborating with diverse stakeholders or cross-functional partners. A strong candidate will have experience with designing and implementing scaled review workflows (e.g. content review), and networked tooling systems. Responsibilities:
Coordinate projects, making detailed plans to accomplish goals and directing the launch, testing, implementation, or iteration of technical activities in support of tooling, systems, and operations. Present and explain proposals, reports and findings to clients. Authoring and maintaining technical documentation for system tools, including troubleshooting procedures. Work with Systems Program Managers (SPM) across multiple programs to support the needs of the business. Identify opportunities in existing processes to streamline, optimize, and standardize processes Assist with the development of standards, and apply these to track, monitor, report, resolve, or escalate issues. Effectively managing, developing, and training the larger team on new processes. Ensuring that all processes used by the global team are thoroughly documented and regularly improved. Conducting, analyzing, and sharing results from service and operation performance reviews. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations. Systematically interprets user problems and identifies solutions and possible side effects. Consult or negotiate with clients to prepare project specifications. Minimum Qualifications:
8+ years of experience in operations for a tech company, consulting, operations or similar roles Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills Strong ability to work independently and manage one's time. Strong leadership and mentoring skills necessary to provide support and constructive feedback Strong knowledge of production processes, quality control, costs and other techniques for maximizing efficiency and effectiveness in launch and production Strong knowledge of business and management principles involved in strategic planning, resource allocation, and the software development lifecycle Strong ability to take both a narrow focused view and a high level systems view to understand and articulate implications of small changes to overall systems, and vice versa Strong ability to interpret and translate operational requirements into technical needs Strong knowledge of computer software, such as SQL, Google Suite (Google Docs, Sheets, Slides, etc), Visio, Lucid Charts, etc. Some knowledge of programming languages, such as Python, C++, or JavaScript, strongly preferred Education/Experience:
Bachelor's degree in business administration or a related field. PMI or PMP certification preferred.
Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com
Applicant Consent: By submitting your application, you agree to ApTask's (www.aptask.com) Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or help@aptask.com. Message frequency may vary. Msg & data rates may apply