UF Health
Overview
Job Duties
A multi skilled person dedicated to assisting in designated aspects of the medical practice including administrative and clinical procedures, as well as expediting patient care by documenting all prover/patient interactions in the medical record under the supervision and responsibility of a RN/LPN/APRN or licensed provider. Performs clerical functions required to service the needs of the patients, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice.
Responsibilities
Essential Functions • Receives, documents and directs messages (electronic, in person and telephone calls) necessary for the department/practice operations. Makes contact to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. • Prepares, maintains, interviews and completes the registration process with all clerical aspects of the medical records through established guidelines. Provides excellent customer service for patients/families/representative and other members of the treatment team. • Performs accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialists as assigned. • Maintains patient scheduling functions and sets patient appointments through established guidelines. • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. Performs cashiering functions as it relates to copayments or other patient payments/collections. May perform routine clerical duties for the department. • Participates as an active care team member in the coordination of patient care. • Take patient's vital signs. Observe and report patients' signs or symptoms. Performs aseptic procedures. Administers basic first aid. Assist with patient examinations, procedures and treatments. Maintains safe patient environment while maintaining patient confidentiality. • May perform additional tasks related to phlebotomy, collection of laboratory specimens and EKG after completion of phlebotomy or EKG certification course and upon validation of competency of the skills. • Will not perform any duties related to medication administration or review.
Qualifications
Experience Requirements
1 year Certified Nursing Assistant or Emergency Medical Technician preferred
2 years Two to Four years Clerical/customer service experience -ideally in a health care related industry preferred
1 year third party payors and computer experience for inputting data and reviewing patient
demographic material preferred
Education Requirements
High School Diploma or GED required
Certification/Licensure
Certified Nursing Assistant (CNA) required at time of hire
Basic Life Support (BLS) required at time of hire
Emergency Medical Technician (EMT) required at time of hire
Travel: up to 25%
Additional Details: Additional duties as assigned
UFJPI is an Equal Opportunity Employer and Drug Free Workplace
Job Duties
A multi skilled person dedicated to assisting in designated aspects of the medical practice including administrative and clinical procedures, as well as expediting patient care by documenting all prover/patient interactions in the medical record under the supervision and responsibility of a RN/LPN/APRN or licensed provider. Performs clerical functions required to service the needs of the patients, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice.
Responsibilities
Essential Functions • Receives, documents and directs messages (electronic, in person and telephone calls) necessary for the department/practice operations. Makes contact to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. • Prepares, maintains, interviews and completes the registration process with all clerical aspects of the medical records through established guidelines. Provides excellent customer service for patients/families/representative and other members of the treatment team. • Performs accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialists as assigned. • Maintains patient scheduling functions and sets patient appointments through established guidelines. • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. Performs cashiering functions as it relates to copayments or other patient payments/collections. May perform routine clerical duties for the department. • Participates as an active care team member in the coordination of patient care. • Take patient's vital signs. Observe and report patients' signs or symptoms. Performs aseptic procedures. Administers basic first aid. Assist with patient examinations, procedures and treatments. Maintains safe patient environment while maintaining patient confidentiality. • May perform additional tasks related to phlebotomy, collection of laboratory specimens and EKG after completion of phlebotomy or EKG certification course and upon validation of competency of the skills. • Will not perform any duties related to medication administration or review.
Qualifications
Experience Requirements
1 year Certified Nursing Assistant or Emergency Medical Technician preferred
2 years Two to Four years Clerical/customer service experience -ideally in a health care related industry preferred
1 year third party payors and computer experience for inputting data and reviewing patient
demographic material preferred
Education Requirements
High School Diploma or GED required
Certification/Licensure
Certified Nursing Assistant (CNA) required at time of hire
Basic Life Support (BLS) required at time of hire
Emergency Medical Technician (EMT) required at time of hire
Travel: up to 25%
Additional Details: Additional duties as assigned
UFJPI is an Equal Opportunity Employer and Drug Free Workplace