Clinic Manager

Replies within 24 hours Position SummaryThe Clinic Manager is responsible for supporting the Clinic Director in the oversight of performance and operations of their assigned clinic. They must also be able to maintain a caseload of 20 client visits per week.Essential DutiesHandle building maintenance requests with the Landlord.Coordinate office supply orders for clinic (ordering and monitoring).Coordinate with Clinic Director to support the hiring process; this includes screening, interviewing, and onboarding processes.Partner with Clinic Director to develop a strategy for & ultimately achieve the target office space utilization, i.e. a 1.5:1 ratio of therapists to each office.Develop, coach & provide clinical oversight to Therapists.Hold Therapists accountable to administrative, operational & performance-based policies, playbooks and associated KPI's.Triage clinic staff's administrative questions and concerns by connecting them to appropriate tools and resources.Provide supervisory billing services to assigned pre-licensed Therapists.Ensure that the Therapist profile tool used by the intake department to match Therapists to patients is up-to-date & correct at all times.Engage in and support the marketing outreach & referral development activities of the clinic to ensure sufficient top-line patient growth.Maintain a caseload of 20 patient visits per week.Ensure Therapists are complying with annual competency & company training (includes HIPPA) as well as following & adhering to clinic policies & procedures & required sign-offs.Audit documentation for the clinic in Valant to ensure compliance.Lead &/or participate in required clinic leadership & case consult calls.Collaborate with Clinic Director to support the clinic in positive culture building (celebrations, anniversaries, community activities/events, team building activities, etc.).Additional duties as assigned.QualificationsMaster's degree or higher in a mental health discipline.Active clinical licensed in state of TX (LCSW, LPC, LMFT, PsyD) for a minimum of 3 years. Excellent understanding of Texas Mental Health Code and CMS guidelines. Strong problem-solving, interpersonal and leadership skill sets.Excellent verbal and written communication skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Ability to adapt well in a high-paced and changing environment.Proficient with Microsoft 365 applications, including Office Suite, Outlook and Teams.Experience working with EHR systems.Additional InformationAn ideal candidate for this role would have a passion for our mission and personal values that match ours. Ellie Mental Health has a goal to make getting mental health care the norm by crushing the stigmas surrounding seeking mental health care. Our mission is to compassionately transform the culture of mental health care by providing creative solutions that make wellness accessible in every community.Our core values emphasize impactful connections that allow us to fill the gaps in our communities and make a real difference. These values are creativity, authenticity, humor, compassion, acceptance, and determination. Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a "Ellie Mental Health", Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee's application process.Compensation: $80,000.00 - $85,000.00 per year Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful waysDon't meet EVERY requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all...) If you're excited about the chance to be a change-maker with us, but your past experience doesn't perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!Employee ExperienceWe take care of our people. It's that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!Y'all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.We have created a culture that reminds us that our employees are our leaders!Company Structure Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community's needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel "blah."Feeling blah doesn't help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.In short, we're just people helping people. Wanna join the herd?