Insight Global
Role: UX Researcher - Digital Products
Duration: 6 Months + Extensions
Location: Basking Ridge, NJ or NYC (10007) (2x a week onsite)
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Required Skills & Experience 6+ years of UX Research experience Hands on experience with multiple research methods in enterprise ecosystems Ability to write research briefs, refine research scope and deliver insights and findings through Google Deck presentations Strong experience with qualitative and quantitative Great relationship building skills Experience collaborating with experience design and digital product teams Knowledge of Figma Portfolio or work examples with research case studies
Nice to Have Skills & Experience Experience with projects with journey mapping, troubleshooting portfolios or consumer account management
Job Description Insight Global is seeking a Senior UX Researcher to join a customer facing insights and design team. This role will be local to NY or NJ to sit onsite hybrid. Through end to end user research processes, candidates will drive transformation within design by contributing insights and research outcomes. On a day to day basis you will partner with experience designers, product partners and technical partners to run, develop and execute UX Research projects/programs aimed at understanding customer needs, expectations, and experiences. Deliverables within the role will range from early/generative user research, through rapid/iterative formative testing, and later evaluation. Candidates should have qualifications to execute on qualitative and quantitative research, create research briefs from scratch and match the research methodology best fit for the scope of work, as well as handle the research end to end and deliver insights and clarification to stakeholders. Being able to refine research along the way is also pivotal to the role. Candidates should be comfortable working in an Agile environment, building relationships and leading their track of work.
You have a critical approach to research. You’re always looking for sources of bias. As appropriate, you challenge the use of research techniques, and suggest techniques better suited to a scenario. You understand when less-direct data gathering methods may be appropriate, e.g. observation vs interviewing when studying a business process. You have a healthy sense of “some things are difficult to know through research” and are quick to think about (and communicate to stakeholders) limitations to various research approaches.
**This job includes paid Federal Holidays as well as 5 days of PTO**
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Compensation: $56hr to $64hr
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Required Skills & Experience 6+ years of UX Research experience Hands on experience with multiple research methods in enterprise ecosystems Ability to write research briefs, refine research scope and deliver insights and findings through Google Deck presentations Strong experience with qualitative and quantitative Great relationship building skills Experience collaborating with experience design and digital product teams Knowledge of Figma Portfolio or work examples with research case studies
Nice to Have Skills & Experience Experience with projects with journey mapping, troubleshooting portfolios or consumer account management
Job Description Insight Global is seeking a Senior UX Researcher to join a customer facing insights and design team. This role will be local to NY or NJ to sit onsite hybrid. Through end to end user research processes, candidates will drive transformation within design by contributing insights and research outcomes. On a day to day basis you will partner with experience designers, product partners and technical partners to run, develop and execute UX Research projects/programs aimed at understanding customer needs, expectations, and experiences. Deliverables within the role will range from early/generative user research, through rapid/iterative formative testing, and later evaluation. Candidates should have qualifications to execute on qualitative and quantitative research, create research briefs from scratch and match the research methodology best fit for the scope of work, as well as handle the research end to end and deliver insights and clarification to stakeholders. Being able to refine research along the way is also pivotal to the role. Candidates should be comfortable working in an Agile environment, building relationships and leading their track of work.
You have a critical approach to research. You’re always looking for sources of bias. As appropriate, you challenge the use of research techniques, and suggest techniques better suited to a scenario. You understand when less-direct data gathering methods may be appropriate, e.g. observation vs interviewing when studying a business process. You have a healthy sense of “some things are difficult to know through research” and are quick to think about (and communicate to stakeholders) limitations to various research approaches.
**This job includes paid Federal Holidays as well as 5 days of PTO**
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. Compensation: $56hr to $64hr