KLR Executive Search Group LLC
KLR Executive Search Group is proud to partner with TIVOL (www.tivol.com) to recruit their new Watchmaker. TIVOL's shining legacy began with humble roots when European immigrant Charles Tivol opened a jewelry store bearing his family name in downtown Kansas City, MO. What began as a small storefront inside the Altman Building off Petticoat Lane, would soon take off and become one of the leading and most trusted jewelry stores in the region.
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
The Opportunity: Tivol is seeking a highly skilled Watchmaker to join their watch service department, specializing in Rolex timepieces. The ideal candidate will be responsible for the servicing and maintaining of Rolex timepieces, ensuring precision and adherence to the brand’s high standards. This role requires expertise in watchmaking, attention to detail, and a commitment to delivering exceptional customer service.
Key Responsibilities: Perform diagnostics, maintenance, and repairs on Rolex watches, including movement overhauls and refinishing. Conduct quality control checks to ensure all repairs meet Rolex standards. The use of specialized tools and equipment. Maintain accurate records of repairs, parts used, and service history. Collaborate with retail sales associates to assist customers with technical inquiries. Stay up to date with Rolex certifications, training, and evolving watchmaking techniques. Ensure compliance with Rolex service policies and guidelines.
Job Qualifications: Watchmaker with Level 30 Rolex training or minimum of 2 years of mechanical watchmaking experience Exceptional attention to detail and manual dexterity. Strong problem-solving skills and ability to work independently. Excellent communication and customer service skills. Familiarity with Rolex’s servicing tools, procedures, and standards. Ability to commute or relocate to the area of Kansas City, Missouri. This role requires onsite presence.
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
The Opportunity: Tivol is seeking a highly skilled Watchmaker to join their watch service department, specializing in Rolex timepieces. The ideal candidate will be responsible for the servicing and maintaining of Rolex timepieces, ensuring precision and adherence to the brand’s high standards. This role requires expertise in watchmaking, attention to detail, and a commitment to delivering exceptional customer service.
Key Responsibilities: Perform diagnostics, maintenance, and repairs on Rolex watches, including movement overhauls and refinishing. Conduct quality control checks to ensure all repairs meet Rolex standards. The use of specialized tools and equipment. Maintain accurate records of repairs, parts used, and service history. Collaborate with retail sales associates to assist customers with technical inquiries. Stay up to date with Rolex certifications, training, and evolving watchmaking techniques. Ensure compliance with Rolex service policies and guidelines.
Job Qualifications: Watchmaker with Level 30 Rolex training or minimum of 2 years of mechanical watchmaking experience Exceptional attention to detail and manual dexterity. Strong problem-solving skills and ability to work independently. Excellent communication and customer service skills. Familiarity with Rolex’s servicing tools, procedures, and standards. Ability to commute or relocate to the area of Kansas City, Missouri. This role requires onsite presence.