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Gastro Health

Patient Relations Representative

Gastro Health, Coral Gables, Florida, United States

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Gastro Health is seeking a Full-Time Patient Relations Representative to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

A great work/life balance

No weekends or evenings – Monday thru Friday

Paid holidays and paid time off

Rapidity growing team with opportunities for advancement

Competitive compensation

Benefits package

Duties you will be responsible for:

Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.

Schedule, confirm, and cancel office appointments as patients call in.

Work on referrals and import demographics from patient portal.

Pick up voicemail messages on a daily basis.

Verify patients health plan benefits & obtain authorization, if needed.

Assist patients with questions and/or concerns regarding procedures

Request medical records from doctors and hospitals

Call-in new prescriptions and refills and obtain authorization if necessary

Obtain lab results including stat requests

Other duties as assigned

Minimum Requirements

High school diploma or GED equivalent

2+ years medical administration experience desired

Bilingual (English/Spanish) required

ECW knowledge preferred

We offer a comprehensive benefits package to our eligible employees:

401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%

Discretionary profit-sharing contributions of up to 4%

Health insurance

Employer contributions to HSAs and HRAs

Dental insurance

Vision insurance

Flexible spending accounts

Voluntary life insurance

Voluntary disability insurance

Accident insurance

Hospital indemnity insurance

Critical illness insurance

Identity theft insurance

Legal insurance

Paid time off

Discounts at local fitness clubs

Discounts at AT&T

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Interested in learning more? Click here to learn more about the location.

Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!