Care Coordinator II

Address:n801 S. 60th St Ste 200nWest Allis, Wisconsin 53214nSchedule:nFull shift description: Full TimenJob DescriptionnnSupports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved.nInteracts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.nProvides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriatenCordes care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needednServes as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plannCommunicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/servicenMay support performing service assessments/screenings for members and documenting the members care needsnSupports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needednFollows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standardsnAbility to identify needs and make referrals to Care Manager, community based organizations, and Disease ManagernProvide education on benefits and resources availablenPerforms other duties as assignednnCritical InformationnnRequires a High School diploma or GEDnRequires 1 - 2 years of related experiencennBenefits:nnBenefits are available to full-time employees after 90 days of employment.nA 401(k) with a company match is available to full-time employees with 1 year of service on our eligibility dates.nThis is an AI-formatted job description; therefore, this does not remove human decision-making.nnEducation/Licenses NeedednnRequired certifications and degrees…