Additional Information Pay: $21.00/hour, 6 months: $23.80,1 Year: $28.00, Daytime, Weekdays, Weekends and Holidays are Required
nJob Number 25127925
nJob Category Housekeeping & Laundry
nLocation Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States, 20745VIEW ON MAP (
nSchedule Full Time
nLocated Remotely? N
nPosition Type Non-Management
nGaylord Entertainment
nJOB DESCRIPTION
nJob Title: Housekeeper
nDepartment: Housekeeping - Rooms
nCompany: Gaylord Hotels
nReports To: Asst Exec Housekeeper
nSupervises: N/A
nJob Description Date: 1/11/07
nJob Purpose: Two to three sentences describing the overall purpose of the job
nPerform a combination of cleaning duties to maintain cleanliness in guest rooms
naccording to established procedures.
nJob Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the job's time. Please include supervisory responsibilities.
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Clean assigned guest rooms, according to preset standards and procedures. Duties include, but are not limited to making beds, replenishing linens, cleaning bathrooms and vacuuming.
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Empty wastebaskets and transport other trash and waste to disposal areas according to preset standards and procedures.
n n - n
Replenish supplies such as drinking glasses, writing supplies, and bathroom items according to preset standards and procedures.
n n - n
Input accurate room status into the phone system according to preset standards and procedures.
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Enter, respond to and close maintenance system work orders as required.
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Keep cart, linen room and equipment neat and orderly according to preset standards and procedures.
n n - n
Turn in all articles found in vacated rooms immediately and handle according to
nlost and found procedures.
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Report maintenance problems immediately.
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Follow established chemical procedures and key control procedures.
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Perform other duties as assigned.
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Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
nEducation
nHigh school diploma or equivalent preferred.
nExperience No initial experience required. Knowledge of cleaning equipment, methods, and chemicals also preferred. Good communication skills required for interaction with hotel guests and staff.
nLicenses/Certifications N/A
nManagement Activities: Check all that apply
nInterview, select and train STARS
nSet and adjust their rates of pay and hours of work
nDirect the work of STARS
nAppraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status
nHandle STAR complaints
nDiscipline STARS
nPlan the work
nDetermine the techniques to be used
nApportion the work among the STARS
nDetermine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold
nControl the flow and distribution of materials or merchandise and supplies
nProvide for the safety and security of the employees or the property
nPlan and control the budget
nMonitor or implement legal compliance measures
nCustomarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent (1 full-time STAR at 40 and 2 half-time STARS at 20 hours each , are equivalent to 2 full-time STARS).
nAuthority to hire or fire other STARS, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other employees are given particular weight.
nDiscretion & Independent Judgment: Answer all questions and provide multiple specific examples.
nQuestion Answer ( If yes, give multiple examples)
nDoes this position have authority to formulate, affect, interpret, or implement management policies or operating practices? No
nDoes this position have authority to commit the employer in matters that have significant financial impact? No
nDoes this position have authority to waive or deviate from established policies and procedures without prior approval? No
nDoes this position have authority to negotiate and bind the company on significant matters? No
nIs this position involved in planning long or short-term business objectives? No
nDoes this position represent the company in handling complaints, arbitrating disputes or resolving grievances? No
nDoes this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed? No
nPhysical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
nAbility to speak and hear. Close and distance vision. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
nAdditional physical and visual requirements (check all that apply)
nx Identify and distinguish colors
nx Stand for long periods of time
nx Walk extended distances
nx Lift/carry 6-25 lbs.
nx Lift/carry 26-50 lbs.
nx Lift/carry over 50 lbs.
nx Reach hands and arms in any direction
nx Kneel and/or stoop repeatedly
nOther
nWorking Conditions: Indicate the environmental aspects of the job.
nContinually works in normal office conditions and in close proximity to others.
nAdditional working conditions (check all that apply)
nOutdoor weather conditions
nExtreme cold (non-weather)
nExtreme heat (non-weather)
nx Wet or humid conditions
nNear moving or mechanical parts
nOn high precarious places
nx With fumes or airborne particles
nx Near toxic or caustic chemicals
nx Near risk of electrical shock
nNear loud noises
nIn areas of strong vibration
nx Other: Varying schedule to include evenings, holidays and overtime as business dictates.
nFor Compensation Department Use Only
nFinal Job Title: Housekeeper Compensation Analyst CDM & DK
nApproved Job Grade: 2 Date Job Evaluated: 1/12/07
nApproved FLSA Status: Non Exempt Job Family: Housekeeping
nIncentive Plan: Customer Sat Bonus EEO Category: Service Workers
nThe starting pay for this position is $21.00 per hour, the 6 month pay for this position is $23.80 per hour, and the one year pay for this position is $28.00 per hour. The position offers health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.?
nAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
nWhy have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.