Synchronous Solutions, Inc.
Technology Training Specialist
Synchronous Solutions, Inc., Chicago, Illinois, United States, 60290
Join to apply for the
Technology Training Specialist
role at
Synchronous Solutions, Inc. Join to apply for the
Technology Training Specialist
role at
Synchronous Solutions, Inc. As a training specialist, you’ll be responsible for providing Technical Training Leadership and improving staff productivity and organizational efficiency. Improving staff productivity entails assessing organizational-wide developmental needs to drive training initiatives while supporting all departments in both project onboarding and participant development. This position also works with department leaders to refine and improve departmental processes, resulting in increased organizational efficiency
Essential Duties And Responsibilities
Conduct client training via several delivery methods including online video, webinar presentations, onsite and quick-tip videos Develop high-quality materials (eLearning tools, facilitation materials, participant guides, job aids, video) in alignment with client brand and design standards. Design, develop and maintain course content and training programs curriculum for the Builder platform and client processes for entry-level, expert, train-the-trainers, and role-specific audiences Facilitate training and user learning using a variety of training methods, tools, and software programs Recommend workflows to the client to ensure successful delivery and usage of the solution Drive continuous improvement for yourself, our training approach, and client learning Develop usage metrics for evaluating training effectiveness, and managing users through the entire training process Collaborate with internal teams for the continuous improvement of client experience, and communication. Gain an expert working understanding of eBuilder’s technology platform and product development roadmap.
Education & Experience
Some college is required; Bachelor’s degree preferred 3-5 years related software training experience
Technical Knowledge & Skills
Proven experience as a technical trainer in designing complete course content for product, audience, and organizational needs Excellent communication and interpersonal skills; has the ability to communicate effectively with clients, peers, and management Attention to detail, ability to manage a wide variety of tasks and meet deadlines, and reliability/dependability Strong oral and written communication skills Flexibility and ability to adapt quickly to changing priorities Strong interpersonal, organizational, and service orientation skills Ability to maintain confidential information Ability to prioritize activities Detail-oriented Familiarity with project management information systems and eBuilder, in particular, is a plus.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Human Resources Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Synchronous Solutions, Inc. by 2x Get notified about new Training Specialist jobs in
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Technology Training Specialist
role at
Synchronous Solutions, Inc. Join to apply for the
Technology Training Specialist
role at
Synchronous Solutions, Inc. As a training specialist, you’ll be responsible for providing Technical Training Leadership and improving staff productivity and organizational efficiency. Improving staff productivity entails assessing organizational-wide developmental needs to drive training initiatives while supporting all departments in both project onboarding and participant development. This position also works with department leaders to refine and improve departmental processes, resulting in increased organizational efficiency
Essential Duties And Responsibilities
Conduct client training via several delivery methods including online video, webinar presentations, onsite and quick-tip videos Develop high-quality materials (eLearning tools, facilitation materials, participant guides, job aids, video) in alignment with client brand and design standards. Design, develop and maintain course content and training programs curriculum for the Builder platform and client processes for entry-level, expert, train-the-trainers, and role-specific audiences Facilitate training and user learning using a variety of training methods, tools, and software programs Recommend workflows to the client to ensure successful delivery and usage of the solution Drive continuous improvement for yourself, our training approach, and client learning Develop usage metrics for evaluating training effectiveness, and managing users through the entire training process Collaborate with internal teams for the continuous improvement of client experience, and communication. Gain an expert working understanding of eBuilder’s technology platform and product development roadmap.
Education & Experience
Some college is required; Bachelor’s degree preferred 3-5 years related software training experience
Technical Knowledge & Skills
Proven experience as a technical trainer in designing complete course content for product, audience, and organizational needs Excellent communication and interpersonal skills; has the ability to communicate effectively with clients, peers, and management Attention to detail, ability to manage a wide variety of tasks and meet deadlines, and reliability/dependability Strong oral and written communication skills Flexibility and ability to adapt quickly to changing priorities Strong interpersonal, organizational, and service orientation skills Ability to maintain confidential information Ability to prioritize activities Detail-oriented Familiarity with project management information systems and eBuilder, in particular, is a plus.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Human Resources Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Synchronous Solutions, Inc. by 2x Get notified about new Training Specialist jobs in
Chicago, IL . Chicago, IL $73,900.00-$90,000.00 2 weeks ago Training Coordinator – Time & Attendance Modernization
Chicago, IL $60,000.00-$80,000.00 1 week ago Employment Training and Business Specialist
Des Plaines, IL $75,000.00-$80,000.00 2 days ago Rosemont, IL $52,452.00-$65,565.00 1 week ago Chicago, IL $95,400.00-$125,000.00 2 weeks ago Chicago, IL $90,400.00-$100,000.00 5 days ago Chicago, IL $43,800.00-$50,000.00 2 weeks ago Chicago, IL $95,000.00-$110,000.00 1 week ago Chicago, IL $70,000.00-$85,000.00 2 weeks ago Chicago, IL $90,737.50-$117,425.00 6 days ago Chicago, IL $90,737.50-$117,425.00 6 days ago Lisle, IL $50,453.00-$73,157.00 4 months ago Chicago, IL $60,000.00-$70,000.00 3 days ago Chicago, IL $90,737.50-$117,425.00 5 days ago 25-26 Chicago Training Center Development & Marketing VISTA
PFCC Agent Performance and Training Specialist
Downers Grove, IL $58,000.00-$87,000.00 1 month ago Oak Brook, IL $65,000.00-$75,000.00 6 days ago Chicago, IL $200,000.00-$300,000.00 1 week ago Chicago, IL $50,500.00-$59,720.00 3 weeks ago Rosemont, IL $59,000.00-$77,000.00 1 week ago Home Care Bilingual Spanish Training Coordinator
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr