Financial Analyst I

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• Responsible for the processing wholesaler chargebacks and resubmissions from start to finish using mainframe systems and PC based applications, ensuring all chargebacks are received and processed on a timely basis
• Responsible for the review and evaluation of all chargeback errors, as well as determining appropriate action for resolution
• Addresses chargeback errors by in-depth data analysis and then collaborating with multiple internal departments to obtaining information and feedback necessary for resolution. Also works directly with customer to obtain information necessary for error resolution.
• Responsible for closely monitoring customer deductions, actively pursuing resolution/collection of deductions, and keeping status updates in deduction tracking tool
• Communicates with Finance Shared Service regarding open deductions and status
• Responsible for maintaining an effective customer focus: communicating with and providing supporting documentation for error resolution, efficiencies to reduce future errors, and collection of disputed balances
• Responsible for documentation of actions resulting from internal reconciliation reporting
• Participate/contribute to special projects as needed.
• Prepares for and participates in internal account meetings and internal status calls
• Participates in external customer meetings
• Provides reporting and customer metrics & contract performance insights on chargeback statuses as needed
  

Responsibilities
Job Description

• Responsible for the processing wholesaler chargebacks and resubmissions from start to finish using mainframe systems and PC based applications, ensuring all chargebacks are received and processed on a timely basis
• Responsible for the review and evaluation of all chargeback errors, as well as determining appropriate action for resolution
• Addresses chargeback errors by in-depth data analysis and then collaborating with multiple internal departments to obtaining information and feedback necessary for resolution. Also works directly with customer to obtain information necessary for error resolution.
• Responsible for closely monitoring customer deductions, actively pursuing resolution/collection of deductions, and keeping status updates in deduction tracking tool
• Communicates with Finance Shared Service regarding open deductions and status
• Responsible for maintaining an effective customer focus: communicating with and providing supporting documentation for error resolution, efficiencies to reduce future errors, and collection of disputed balances
• Responsible for documentation of actions resulting from internal reconciliation reporting
• Participate/contribute to special projects as needed.
• Prepares for and participates in internal account meetings and internal status calls
• Participates in external customer meetings
• Provides reporting and customer metrics & contract performance insights on chargeback statuses as needed
  

Pay ranges between $45-52.75/hr based on experience
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Staffing and Recruiting

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