User Experience Consultant

Get AI-powered advice on this job and more exclusive features. Alderson Loop is seeking an HCD Business Analyst to join a strategic digital transformation project with one of our enterprise clients in the energy and utilities space. This role is ideal for a user-focused professional with a strong background in Human-Centered Design (HCD), Six Sigma methodologies, and digital strategy alignment. As a liaison between business partners and internal HumanITy teams, you will play a key role in shaping user experiences, optimizing processes, and driving application adoption through strategic design thinking and quality excellence practices. Key Responsibilities: Apply Process Quality Excellence Utilize Six Sigma methodologies to identify and eliminate inefficiencies in user experience workflows Use data-driven insights to measure and optimize user outcomes across digital tools Drive Strategic Application Vision Collaborate with cross-functional teams (Experience Architecture, Design, Project Success) to align business objectives with digital experience strategies Organize and optimize content and navigation across dual systems to ensure intuitive UX Develop and Maintain HCD Process Maps Partner with Experience Architecture teams to develop and refine HCD delivery process maps Ensure processes are actionable, goal-oriented, and clearly communicated to stakeholders Map user personas and journeys to align solutions with user needs and pain points Focus on driving satisfaction and usability through well-designed systems Support Tactical Execution and Research Participate in discovery and research efforts to uncover user insights Assist with stakeholder reporting and feedback collection Deliver Project Accelerators Contribute to tools and strategies that shorten design and discovery timelines Provide ongoing research and business knowledge to accelerate outcomes Act as a Liaison to Business Partners Translate business partner needs into actionable digital strategies and solutions Ensure alignment between cross-functional technical teams and business units Qualifications: Bachelor’s degree in Business, Operations Management, Quality Management, or related field 5+ years of experience in UX, process improvement, or quality management Strong understanding of Human-Centered Design (HCD) principles and best practices Demonstrated experience aligning digital strategies to business goals and user outcomes Excellent communication, analytical, and stakeholder management skills Familiarity with project management and UX design tools Seniority level

Seniority level Mid-Senior level Employment type

Employment type Contract Job function

Job function Project Management and Analyst Industries Services for Renewable Energy Referrals increase your chances of interviewing at Alderson Loop by 2x Inferred from the description for this job

Medical insurance Vision insurance 401(k) Paid paternity leave Paid maternity leave Disability insurance Get notified when a new job is posted. Sign in to set job alerts for “User Experience Consultant” roles.

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