Eosis
Why You'll Love this Continuing Care Coordinator Job! Are you passionate about helping others navigate life's toughest challenges? As a Full Time Continuing Care Coordinator at EOSIS Gateway Recovery - Brooklyn Park in Brooklyn Park, MN, you'll have the unique opportunity to support individuals during one of the most vulnerable-and courageous-moments in their lives. The Continuing Care Coordinator is responsible for supporting/mentoring clients and may attend groups, provide individual peer recovery services, participate in phone and/or individual recovery coaching, and continuing care support to clients for when the client leaves the program. In carrying out the position's requirements, confidential working relationships with leadership, clinical staff, administrative staff, and clients must be maintained. Must follow all state and federal guidelines, exercise sound judgment and discretion, demonstrate initiative, trustworthiness, cooperation, and dependability while performing assigned tasks and responsibilities. Pay: $55,000 - $62,000 Shift: Full - Time/ Exempt Why EOSIS? Time Off: 20 days of paid-time-off + 6 paid holidaysInsurance: Health, dental, and vision insurance + HSA/FSAEducation: Tuition reimbursement and discounted tuition at select collegesFuture Planning: 401(k) - ROTH and traditional optionsCareer Path OpportunitiesDiscount with Verizon Cell Phone PlansReady to help clients build healthy routines and find their path to lasting recovery? Join EOSIS Gateway Recovery - Brooklyn Park as a full time Continuing Care Coordinator in Brooklyn Park, MN, and be a steady source of support and guidance. Apply today and make a difference where it matters most! Responsibilities This job is expected to complete the following functions. This is not an all-inclusive list. This job may be assigned other functions or tasks as business needs dictate. This is meant to be a general description of the most essential duties only. Clinical Procedures Ensure ROI's are in place for guests continuing care providers. Make 3rd party calls, when ROI's are in place to notify of continuing care appointments and coordinate treatment services. Document meetings with guests, 3rd party calls, and interactions pertaining to guest and/or continuing care coordination. Communicate on a regular and timely basis with other members Executive Director. Advocate for the best interests of individual clients. Attend mandatory facility in-services and staff development activities as scheduled. Assist in orientation of new employees and interns, if assigned Provide legible, written documentation of client notes/ progress in the EHR system and must be completed by program and DHS regulations. Work closely with both the clinical and medical teams to ensure guests are set up with continuing care services based on medical and clinical recommendations. Additional Duties Embrace, s upport and foster the C ompany's culture, Code of Conduct and Mission, Vision and Values Other duties as assigned Skills & Qualifications Required:Must be at least 21 years of age and must be free of substance use problems for at least one (1) year immediately preceding their hiring and must sign a statement attesting to that fact.Must possess a minimum of high school diploma or General Educational Development (GED).Must have completed a curriculum designated by the commissioner that teaches specific skills and training in the domains of ethics and boundaries, advocacy, mentoring and education, and recovery and wellness supportHealth Insurance Portability and Accountability Act (HIPAA)Business and office practice/proceduresHealthcare industry, especially substance abuse and mental health servicesTechnology proficiency with various software packages including EHR/EMR and keyboarding skillsContinuous quality improvementVery detailed and organizedRelated with public, peers, subordinates (if applicable), and leadership staffCritical thinking and problem solvingStrong customer service Knowledge of: Health Insurance Portability and Accountability Act (HIPAA) Business and office practice/procedures Healthcare industry, especially substance abuse and mental health services Technology proficiency with various software packages including EHR/EMR and keyboarding skills Continuous quality improvement Skills: Very detailed and organized Relates effectively with public, peers, subordinates (if applicable), and leadership staff Critical thinking and problem solving Strong customer service Abilities to: Work under general supervision as well as independently in the absence of specific instructions Demonstrate initiative Maintain confidentiality Multi-task and work effectively under pressure in a high volume, fast paced environment Demonstrate work flexibility Follow all program personnel policies and procedures Effectively represent the company with a professional attitude with communication and interactions with co-workers, guests, family members, visitors, community and referral sources. Demonstrate trustworthy behavior Establish and maintain effective working relationships with both clients and other staff in an ethically and legally appropriate manner Maintain files where discretion is involved in assigning items to their proper places Prioritize workload and work within deadlines Communicate effectively in the English language, including verbal and written communication with both internal and external contacts Exercise sound judgment, emotional intelligence, and good decision-making abilities Interpret and apply standards, regulations, policies, and procedures relative to this position Assemble information from various sources for records and reports, if required Anticipate problems and solve prior to occurring, where possible Adhere to professional boundaries Resolve conflicts Adhere and support Company's philosophy, goals, decision, and help meet objectives Preferred:Preferred Experience: Previous work related experience in a mental or behavioral healthcare settingsPreferred Education: Bachelor's degree in related field Physical Requirement Hearing Ability to hear staff, patients, incoming calls, and callersVision Ability to see computer screen, paper documents, patient chartsHearing Will experience moderate noise levelsSpeaking Ability to speak to staff, patients and external customers/vendorsSitting Approximately 5-6 hours per dayStanding Approximately 1-2 hours per dayLifting Up to 30 IbsEOSIS (formerly Meridian Behavioral Health) is a leader in behavioral health care and addiction recovery services, with a network of addiction treatment centers in Minnesota.