The General Store Manager (GM) is responsible for managing the daily operations of the store, adhering to company policies and procedures. This includes supervising staff, maximizing profits, and ensuring excellent customer service and store appearance.
Global Partners LP has been delivering energy solutions for over 90 years. Our offerings range from Alltown Fresh , with chef-led creations and a guest-focused retail experience, to a network of over 50 liquid energy terminals across the eastern seaboard. We are committed to investing in the energy transition through initiatives like GlobalGLO and supporting our communities through charitable work.
We are excited about the future and invite passionate individuals with innovative ideas to join our team. At Global Partners, we offer opportunities for career growth and development.
The Types of Energy You Bring
- You are comfortable working independently and as part of a team.
- You possess strong relationship-building skills with guests and colleagues.
- You lead by example, prioritizing a guest-first mentality.
- You are detail-oriented with excellent organizational skills.
- You can direct others, prioritize tasks, and make decisions independently.
- You analyze trends and approach complex issues systematically.
- You can handle multiple projects simultaneously.
Gauges of Responsibility
- Maximize store profitability by managing expenses, optimizing revenue, and developing a high-performing team.
- Ensure guest and associate satisfaction, exceeding brand standards.
- Recruit, develop, and lead a motivated team.
- Create a positive shopping environment, respond to guest feedback, and meet guest expectations.
- Staff the store appropriately for 24/7 operations and identify hiring needs proactively.
- Manage resources, delegate tasks, and optimize labor scheduling.
- Oversee training to ensure staff proficiency and safety.
- Foster an inclusive store culture that values diversity and mutual respect.
- Recognize and celebrate team achievements.
- Support talent development through performance management and career planning.
- Maintain safety, service, and operational standards.
- Implement improvements, manage safety programs, and ensure compliance.
- Handle incidents and ensure legal and policy compliance.
- Lead change initiatives and educate staff on their importance.
- Meet or exceed financial and operational targets, including merchandise gross profit and inventory management.
- Monitor financial performance, manage cash and inventory, and analyze reports for profitability.
- Build community relationships to connect the store with its surroundings.
Fuel for You
- Coins! Competitive salaries and growth opportunities, supported by a dedicated Talent Development Team.
- Health + Wellness - Medical, Dental, Vision, Life Insurance, and wellness programs.
- The Road Ahead 401(k) plan with company match.
- Professional Development - Tuition reimbursement after 6 months of service.
- Give Back! Paid volunteer time off to support community organizations.
Interview Process
Interested? Apply online. Our talent team reviews resumes and contacts suitable candidates for in-person or virtual interviews.
Qualifications
- Flexible availability including days, nights, weekends, and holidays.
- Leadership experience in retail, food service, or fuel environments preferred.
- Experience in staff management, scheduling, and expense control.
- Ability to perform physical tasks such as lifting up to 25 lbs.
- Reliable transportation and valid drivers license.
- At least 18 years old and 1-2 years supervisory experience.
Education
High School Diploma or Equivalent. We value passion and potential, welcoming applicants from diverse backgrounds.
Equal Opportunity Statement
Global Partners LP is an equal opportunity employer committed to diversity and inclusion. Accommodations are available for applicants with disabilities. Contact recruiting at 781-891-4000.
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