TechNet Solutions Representative - Region 42

TechNet Solutions Representative - Region 42

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TechNet Solutions Representative - Region 42

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Advance Auto Parts TechNet Solutions Representative - Region 42

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TechNet Solutions Representative - Region 42

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Job Description

Key Responsibilities:

Technical Support: Provide expert TechNet product and service support to Commercial Account Managers and field sales teams, ensuring accurate and timely resolution of technical issues. Sales Enablement: Partner with Commercial Account Managers to support and help close high-value TechNet sign-ups and conversions through in-depth product knowledge and consultative selling techniques. Training & Education: Deliver targeted training to sales teams and customer-facing associates to enhance understanding of TechNet value propositions, functionality, and sales strategies. Troubleshooting & Problem Resolution: Act as a primary resource for diagnosing and resolving complex customer and internal issues related to TechNet platform usage and integration. Customer Engagement: Serve as a trusted advisor to key commercial accounts during TechNet onboarding and implementation, helping maximize adoption and satisfaction. Feedback & Collaboration: Gather and relay customer feedback to product and support teams to inform continuous improvement of TechNet offerings.

Qualifications

3+ years of experience in commercial sales support, technical sales, or account management, preferably in the automotive aftermarket or a tech-enabled environment Strong working knowledge of TechNet or comparable automotive service platforms Excellent communication and presentation skills; ability to tailor messaging to various audiences Proven track record of supporting complex sales processes and closing high-value accounts Strong troubleshooting and problem-solving abilities Comfortable delivering group training and one-on-one coaching Ability to travel regionally as needed to support Commercial teams (estimated 20–30%)

Preferred Skills

Prior experience supporting field sales teams or training frontline personnel CRM and reporting tool proficiency (e.g., Salesforce, Power BI) Familiarity with commercial repair shop operations and B2B service models

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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