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SEPHORA

Assistant Store Manager

SEPHORA, Palo Alto

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2 days ago Be among the first 25 applicants

This range is provided by SEPHORA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$73,700.00/yr - $85,800.00/yr

Direct message the job poster from SEPHORA

Regional Talent Partner, Field at Sephora for Northwest Stores:Northern California (San Francisco/Bay Area/Sacramento), Oregon, Washington,North…

Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.

Key Responsibilities:

Supporting Store Operations and Sales:

  • Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
  • Help develop and implement strategies to drive store sales and increase profitability.
  • Assist in coordinating and overseeing sales and profitability, performance, service, and operations.

Team Leadership and Development:

  • Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
  • Conduct performance appraisals, manage employee development and provide ongoing feedback.
  • Support the leadership team, ensuring effective collaboration and achievement of store goals.

Client Satisfaction and Service:

  • Ensure high levels of client satisfaction through excellent service.
  • Handle client complaints and provide appropriate solutions.
  • Support client loyalty programs and services to ensure client loyalty and engagement.

Store Standards and Compliance:

  • Maintain outstanding store condition and visual merchandising standards.
  • Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
  • Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.

Resource Management:

  • Assist in managing inventory levels to ensure product availability.
  • Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.

Qualifications/Experience:

  • Proven successful experience as a retail assistant manager.
  • 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
  • Strong leadership skills and business acumen.
  • Strong organizational skills.
  • Excellent communication and interpersonal skills.
  • A knack for attracting, identifying, and inspiring employees.
  • Flexible availability to work a retail schedule.
  • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
  • Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management, Sales, and Customer Service

  • Industries

    Retail

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Inferred from the description for this job

Disability insurance

401(k)

Medical insurance

Vision insurance

Paid paternity leave

Paid maternity leave

Tuition assistance

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