Director, Nursing Research and Analytics
Join to apply for the Director, Nursing Research and Analytics role at Press Ganey
Director, Nursing Research and Analytics
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Join to apply for the Director, Nursing Research and Analytics role at Press Ganey
Company Description
PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Company Description
PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values
To put Human Experience at the heart of organizations so every person can be seen and understood.
- Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
- Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
- Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
- Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
- Better together: We check our egos at the door. We work together, so we win together.
Our platform comes with the actionable integrated insights that clients need today to drive nursing engagement and excellence. From continuous nurse and patient listening solutions to easy-to-use reporting, our solutions are grounded in unmatched nursing thought leadership and industry partnerships. The Nursing Center of Excellence and our nurse consultants bring decades of experience to help you solve complex nursing challenges like staffing, resilience, and leadership development.
The Director, Nursing Research & Analytics is a key member of the Nursing Center of Excellence. This role is primarily responsible for leading the development of content for Press Ganey’s nursing solutions, including structure, process, and outcome measures that reflect both patient and nurse experiences, as well as the nursing work environment. The Director also serves as the leader in our development of new and revised metrics within the National Database of Nursing Quality Indicators (NDNQI). Serving as a subject matter expert in nursing research and analytics, the Director supports internal teams such as product management, data science, and client advisory by providing strategic insights and evidence-based content. Additionally, the Director plays a vital role in communicating the value proposition of nursing products to clients and external stakeholders, and contributes to the development of whitepapers, trade publications, scientific articles, and presentations.
Duties And Responsibilities
- Lead Content Development Develop and refine structure, process, and outcome measures for Press Ganey’s nursing solutions, ensuring alignment with both patient and nurse experiences and the nursing work environment.
- Oversee Metric Innovation Direct the creation and revision of metrics within the National Database of Nursing Quality Indicators (NDNQI), ensuring relevance, accuracy, and evidence-based rigor.
- Serve as Subject Matter Expert Provide expert guidance in nursing research and analytics to internal teams including product management, data science, and client advisory, translating complex data into strategic insights.
- Support Product Strategy Collaborate with cross-functional teams to inform product development and enhancement using evidence-based research and analytics.
- Communicate Value Proposition Articulate the impact and value of nursing products to clients, stakeholders, and external audiences through presentations, consultations, and strategic communications.
- Contribute to Thought Leadership Author and support the creation of whitepapers, trade publications, scientific articles, and conference presentations to advance the field of nursing research and promote Press Ganey’s leadership.
- Ensure Data Integrity and Relevance Monitor and evaluate data sources and methodologies to maintain high standards of quality and relevance in nursing analytics.
- Engage with Stakeholders Build and maintain relationships with key stakeholders in healthcare organizations, academic institutions, and professional associations to support collaborative research and innovation. Leads strategic partnerships with key nursing organizations.
Research Expertise
Demonstrated expertise in nursing research, particularly focused on the nursing work environment and associated outcomes. Proficient in survey design, indicator development and maintenance, benchmarking methodologies, improvement science, evidence-based practice, and performance measurement.
Established record of dissemination
Must have record of scholarly publications and presentations before national and international audiences.
Clinical And Research Experience
Minimum 5 years of clinical nursing workforce experience, combined with at least 5 years of post-graduate research experience in healthcare workforce, quality improvement and/or outcomes research.
Education
Doctoral degree (PhD) in Nursing, Health Services Research, or a related field required. Bachelor of Science in Nursing Required.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information For US Based Jobs
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $100,000 - $170,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
Health Care ProviderIndustries
Hospitals and Health Care
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