Head of Kitchen (Multi-Outlet)

Job Summary

We are seeking an experienced and dynamic F&B Outlet Kitchen Operation Head / Operation Manager to oversee and lead the kitchen operations across 3–4 outlets. This role is crucial in ensuring smooth daily operations, maintaining high standards of food quality, kitchen efficiency, and team performance.

Key Responsibilities

• Manage and supervise all kitchen operations across multiple outlets.
• Ensure food quality, presentation, and consistency meet brand standards.
• Lead kitchen teams including chefs, cooks, and support staff; ensure proper training, development, and performance evaluation.
• Collaborate with procurement for inventory, stock control, and cost management.
• Monitor and ensure compliance with food safety, hygiene, and cleanliness standards (e.g., SFA/NEA).
• Develop and implement operational processes to improve efficiency and service delivery.
• Coordinate closely with front-of-house and management teams for seamless service.
• Manage staff rosters and outlet manpower planning.
• Handle operational challenges and resolve issues swiftly and professionally.
• Report regularly to senior management on kitchen performance, issues, and improvement plans.

Requirements

• Proven experience as an Operations Manager or Kitchen Head managing multiple F&B outlets.
• Strong culinary background with in-depth kitchen operations knowledge.
• Solid leadership, organizational, and communication skills.
• Ability to work under pressure in a fast-paced environment.
• Familiarity with local food safety regulations and standards.
• Flexibility to work on weekends, public holidays, and during peak periods.