Professional Services Engineer

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Job Summary
As a Professional Services Engineer, you will develop and deploy client centered solutions and enhance our service catalog for clients based in the financial services industry. With a keen interest in industry standards, best practices and emerging trends, you will provide and deliver solutions that are tailored to our clients’ needs while also being robust, repeatable, and embraced throughout the organization.

Job Summary
As a Professional Services Engineer, you will develop and deploy client centered solutions and enhance our service catalog for clients based in the financial services industry. With a keen interest in industry standards, best practices and emerging trends, you will provide and deliver solutions that are tailored to our clients’ needs while also being robust, repeatable, and embraced throughout the organization.
Responsibilities (including, But Not Limited To The Following)

• Handling complex technical project tasks, project issues and initial troubleshooting for clients.
• A client facing role with occasional in person visits to client sites.
• Configuration and troubleshooting of servers and networks.
• Configuration and migration of Cloud Services.
• Management of small and medium sized projects.
• Provide technical advice on planning and scoping calls.
• Help achieve department goals by hitting personal KPI targets.
• Some domestic travel and on-call requirement.
• Some evening shifts, Working from Home.
• Documentation of internal processes and guides
  

Skills

• Technical implementation and troubleshooting
• History troubleshooting and/or installing IT infrastructure at a senior level
• Configuration of Windows Servers
• Configuration & deployment of Microsoft products
• Networking – configure firewalls, managed switches, TCP/IP and protocols
  

Qualifications

• Strong technical skills with public cloud technologies, Azure specifically
• 1-2 years experience in a system engineering role or 5+ years senior deskside support experience
• Certifications preferred (Azure Expert, MCSE, VCP, CCP)
• MSP experience preferred
• Ability to commute in a hybrid fashion both at client sites and our office
• Ability to travel regionally on an occasional basis
  

The Benefits Of Working For Abacus

• Part of a team of experienced technicians that challenge, support and mentor each other
• Exposure to diverse array of technologies & opportunities to further technical education through online courses and certificate reimbursement
• Competitive compensation & robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO
  

Salary DOE: 100-120k

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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