Join to apply for the General Manager role at Stonebridge
2 days ago Be among the first 25 applicants
Join to apply for the General Manager role at Stonebridge
Get AI-powered advice on this job and more exclusive features.
Full-time
City, State:
Seattle, Washington
Title: General Manager
Location: Seattle , WA
FLSA: Exempt
Status: Full-time
Reports to: Regional Director of Operations /Area General Manager
Supervises: Property Leaders and Team Members
Pay Range: $115K to 130K per year
Job Summary: The General Manager oversees the hotel's operations, including sales, marketing, and financial performance, ensuring all departments meet company standards. This role is responsible for managing physical assets, budgeting, guest satisfaction, and staff development while driving revenue and profitability.
Essential Functions and Duties:
- Supervise overall hotel operations, including sales, marketing, and financial performance.
- Provide the Revenue Management Department with market analysis and forecasts to optimize occupancy and rates.
- Ensure sales, front office, and reservations teams are trained in yield management procedures and rate structures.
- Use franchise revenue management systems (MARSHA, OnQ, Opera, IHOTELIER) to achieve maximum revenue.
- Assist in the preparation of the annual budget, forecasting changes in operating expenses and labor costs.
- Adjust controllable expenses based on revenue forecasts to maintain profit margins and achieve monthly goals.
- Administer cash handling, accounts payable, accounts receivable, payroll, and other financial transactions.
- Train staff on guest service procedures and directly handle difficult guest service issues.
- Manage guest satisfaction surveys and programs, ensuring issues are addressed and resolved promptly.
- Recruit, select, and train staff to meet guest service and revenue goals.
- Maintain the physical condition of the hotel, overseeing preventive maintenance and CAPEX projects.
- Collaborate with ownership and corporate teams to ensure compliance with company policies and standards.
Required Experience, Education, and Skills:
- Bachelor’s degree in Hotel/Restaurant Management, Business, or a related field; equivalent experience may be acceptable.
- 3-5 years of experience as a General Manager or 5 years as an Assistant General Manager in a first-class hotel operation.
- Strong knowledge of revenue management, financial analysis, and budgeting.
- Proficiency in property management systems and Microsoft Office (Word, Excel, PowerPoint).
- Excellent communication and leadership skills to manage staff, interact with guests, and work with ownership and corporate teams.
- Strong problem-solving and decision-making abilities to address operational challenges.
- Ability to recruit, train, and motivate associates to achieve revenue and guest satisfaction goals.
- Organizational skills to manage multiple tasks and oversee all hotel departments.
- Primarily an indoor role, with frequent interaction in guest areas, front-of-house, and back-of-house departments.
- Must be able to sit, stand, and walk for extended periods while overseeing hotel operations.
- Must be able to lift and carry objects up to 20 lbs occasionally.
- Flexible schedule, including availability for evenings, weekends, and holidays based on operational needs.
- Occasional travel may be required to attend meetings or corporate events.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
All Stonebridge openings are projected to close within 30 days of the original posting date. Please submit your applications by then.
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Hospitality
Referrals increase your chances of interviewing at Stonebridge by 2x
Get notified about new General Manager jobs in Seattle, WA .
General Manager, Full Time, University Village - Pottery Barn
Seattle, WA $95,000.00-$105,000.00 3 weeks ago
Seattle, WA $121,700.00-$185,800.00 2 weeks ago
Bellevue, WA $78,000.00-$86,000.00 1 month ago
Seattle, WA $85,000.00-$110,000.00 2 weeks ago
Kirkland, WA $78,000.00-$86,000.00 1 month ago
Seattle, WA $150,000.00-$175,000.00 1 week ago
Bellevue, WA $70,000.00-$80,000.00 8 hours ago
General Manager Trainee (WA - Seattle Area)
Seattle, WA $78,000.00-$86,000.00 1 month ago
Seattle, WA $140,000.00-$150,000.00 1 day ago
Seattle, WA $110,000.00-$120,000.00 1 week ago
Vice President Store Operations, Food Safety
Seattle, WA $100,000.00-$120,000.00 2 weeks ago
Bellevue, WA $65,000.00-$70,000.00 2 weeks ago
Seattle, WA $65,000.00-$75,000.00 1 month ago
Seattle, WA $65,000.00-$75,000.00 8 months ago
Senior Vice President / General Manager, Operating Unit Lead - Professional Services
Seattle, WA $370,000.00-$461,000.00 14 hours ago
Auburn, WA $68,600.00-$85,000.00 1 week ago
Bellevue, WA $100,000.00-$150,000.00 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr