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ARC Document Solutions

General Manager

ARC Document Solutions, Miami

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Description
General Manager – Digital Print Services
 Locations: Miami, Florida
Company: ARC Document Solutions
The Role
ARC Document Solutions is seeking a motivated and experienced General Manager to lead our service centers in Miami, FL . This role is ideal for a strong communicator with a positive, objective mindset and a passion for team leadership. You’ll oversee operations and sales alignment to ensure exceptional customer service and business performance.
Key Responsibilities

  • Oversee daily operations of digital print centers, including production control, customer service, and quality assurance.
  • Lead hiring, training, and performance management of staff.
  • Manage the financial and operational aspects of the branch.
  • Coordinate with regional teams to prioritize workflows and optimize machine usage.
  • Monitor staff productivity and operational efficiency.
  • Identify and implement cost-saving strategies and process improvements.
  • Handle administrative tasks such as invoicing, order processing, shipping/receiving, and inventory tracking.
  • Engage in production tasks and maintain customer communication throughout job lifecycles.
  • Foster a culture of continuous improvement and best practices.
  • Support other departments as needed.
Qualifications
  • 3–5 years of management experience in the digital printing industry (wide-format color printing is a plus).
  • Proven ability to build strong relationships with staff and customers.
  • Professional demeanor and commitment to quality.
  • Effective problem-solving and cross-departmental collaboration skills.
  • Ability to promote company products and services confidently.
  • Self-starter with decision-making capabilities.
  • Proficient in computer systems and adaptable to new software.
  • Able to lift 50 lbs.
What We Offer
  • Strong company support and resources.
  • Excellent reputation with consistent 5-star customer reviews.
  • Competitive compensation.
  • Comprehensive benefits: medical, dental, vision, life insurance, and 401(k) with company match.
  • Supportive management team invested in your success.
  • Caring and collaborative company culture.
  • Opportunity to grow within the largest commercial digital printing company in the U.S.
Our Culture
We’re one team, one company. Our outstanding culture is a key part of our success, and we’re looking for someone who thrives in a collaborative environment.
About ARC Document Solutions
ARC (NYSE: ARC) provides technology and services to a wide range of industries, with a strong focus on architecture, engineering, and construction. With 170 service centers worldwide and secure cloud-based document storage, we serve thousands of customers across the globe.
Accessibility
If you require reasonable accommodation during the application or hiring process due to a disability, please email (email protected) with “Accommodation Request” in the subject line.
Recruitment Agencies
ARC does not accept unsolicited resumes from agencies and is not responsible for any fees related to such submissions.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Printing Services

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