TheEnvironmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positivelyimpactevery resident and business in San Jose.
Our department is an exceptional place to start or grow your career. We have a supportive leadership team,numerousprofessional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility offering hybrid work and alternative work schedules in select roles. Additionally, theCityoffers excellent health and pensionbenefits, as well as 15 paid holidays!
To learn more about ESD, follow @sjenvironment onX(formerly Twitter),Facebook,Instagram, and San Jose Environmental Services onLinkedIn.
The Division
Utility Financial & Business Operations (UFBO) team members gain satisfaction when facilitating trainings for ESDs workforce; feel empowered when managing a full range of information technology data and services to over 500 employees; deliver quality customer service in utility billing; enjoy their contributions to the success of peers by hiring and promoting the right people for the right positions; and oversee the budget planning and fiscal management for a wide variety of special funds that support the important workESDersdo. Join a diverse and dynamic team that provides key strategic support to ESD staff, programs, and utilities linking directly to the departments mission. By providing behind-the-scenes support, our team makes a difference!
The Environmental Services Department (ESD) is hiring a motivated and service-oriented Principal Office Specialist to join its Employee Services Team, with a primary focus on supporting the Learning and Development team. This role offers a dynamic opportunity for someone passionate about fostering employee growth and engagement through coordinating impactful training programs, wellness initiatives, and outreach events. The Principal Office Specialist will play a key role in organizing and tracking employee development activities, supporting apprenticeship programs, andmaintainingcommunication platforms that enhance the overall employee experience for over500ESD staff. If you enjoy building connections, managinglogistics, and contributing to a mission-driven team, this position is for you.
Salary range for this classification is$74,627.28 - $90,679.68annually.
Actual salary shall bedeterminedby the final candidates' qualifications and experience. This amount includes an approximate five percent (5%) ongoing non-pensionable pay.
Key Responsibilities
Plan and coordinatelogisticsfor department wellness and outreach events, ensuring smooth execution and participant engagement.
Manage promotional materials and giveaway inventory, tracking supplies and restocking as needed.
Maintain centralized calendars and trackers for wellness, outreach, and training events; provide regular updates to the team.
SupportESDsmigration, launch, and ongoing management of the Citywide Learning Management System (LMS).
Prepare andsubmitmonthly reports related to wellness, outreach, and professional development activities.
Update and manage the Learning and Development SharePoint site, ensuring content accuracy.
Coordinatelogisticsfor apprenticeship programs, including scheduling, materials preparation, onboarding support, and participant tracking.
Support professional development training classes as needed, including managing communications, registrations, attendance tracking, and class materials.
Collect and organize participant feedback toassistwith continuous program improvement.
Monitor and support compliance with mandatory Citywide training requirements, sending reminders and tracking completion.
Maintain and update SOPs, training documentation, and internal records.
Support onboarding initiatives andassistwith new module launches such as Articulate training courses.
Provide backup support for general administrative tasks as needed.
Education and Experience
Completion of high school or equivalent (General Education Development (GED) Test or California Proficiency Certificate) AND three (3) years of experience in varied office clerical work.
Acceptable Substitution
A bachelors degree from an accredited college or university may be substituted for the required experience.
The ideal candidate willpossessthe following competencies, asdemonstratedin past and current employment history.
Job Expertise - Demonstratesknowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing;demonstrateseffective use of listening skills; displays openness to other people's ideas and thought
Planning Acts to align own units goals with the strategic direction of the organization; defines tasks and milestones to achieveobjectives, while ensuring theoptimaluse of resources to meet thoseobjectives.
Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping othersaccomplishtasks and using collaboration and conflict resolution skills.
Customer Service Demonstrates the ability toanticipatecustomers' needs and deliver services effectively and efficiently using professional demeanor.
Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered,or your application may bedeemedincomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited toproceedin the selection process.Additionalphases of the selection process will consist of one or more interviews.
You will be prompted to answer the following job-specific questions during the online application process.
Describe your experience organizing wellness, outreach, or other employee engagement events. How did you handlelogisticsand follow-up?
Tell us about a time youmaintainedor improved a tracking system related to employee programs or events. What tools or methods did you use?
Describe your experience using Microsoft Excel to manage or analyze data. Include examples of specific functions or toolsyou'veused (e.g., formulas, pivot tables, VLOOKUP, conditional formatting, charts, or macros), the complexity of the data, and how you ensured accuracy.
You must answer all questions to be considered, or your application may bedeemedincomplete and withheld from further consideration. Please also ensure to attach your resume whilesubmittingyour application.
If you have questions about the duties of these positions, theselectionor hiring processes, please contact Ganna Malik
The application deadline for this position is August 19, 2025.
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