State of Delaware
Introduction
Start your Career at DOS!
The Department of State's (DOS) responsibilities are found in virtually every aspect of state government: economic development, finance, transportation, housing, education, culture and quality-of-life issues. Our mission at DOS range from preserving Delaware's historical sites and collections, to supporting small businesses and entrepreneurs, to serving consumers, public employees and veterans.
DOS offer numerous career opportunities and is dedicated to attracting and retaining highly talented individuals who are ready to make a difference in state government.
For more information, please visit our website today!
Summary Statement
The mission of the Division of Professional Regulation (DPR) is to ensure protection of the public's health, safety, and welfare. Our services benefit the citizens of Delaware, professional licenses, license applicants, other state and national agencies, and private organizations. DPR provides regulatory oversight for 37 boards/commissions comprised of Governor-appointed public and professional members. This position is the second level of office support management, responsible for overseeing the daily operations and efficient functioning of a cross-functional administrative office environment. In addition to serving as principal liaison for boards and commissions it manages board meetings, credentials licensing applications, and provides guidance and consultation on complex administrative matters to leadership and assigned boards. The elements of supervision include performing the following on a regular and continuing basis: planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series. These functions are not an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.
Job Requirements
JOB REQUIREMENTS for Senior Office Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
Benefits
To learn more about the comprehensive benefit package please visit our website at
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. You may also call (302) 739-5458 or email for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
Start your Career at DOS!
The Department of State's (DOS) responsibilities are found in virtually every aspect of state government: economic development, finance, transportation, housing, education, culture and quality-of-life issues. Our mission at DOS range from preserving Delaware's historical sites and collections, to supporting small businesses and entrepreneurs, to serving consumers, public employees and veterans.
DOS offer numerous career opportunities and is dedicated to attracting and retaining highly talented individuals who are ready to make a difference in state government.
For more information, please visit our website today!
Summary Statement
The mission of the Division of Professional Regulation (DPR) is to ensure protection of the public's health, safety, and welfare. Our services benefit the citizens of Delaware, professional licenses, license applicants, other state and national agencies, and private organizations. DPR provides regulatory oversight for 37 boards/commissions comprised of Governor-appointed public and professional members. This position is the second level of office support management, responsible for overseeing the daily operations and efficient functioning of a cross-functional administrative office environment. In addition to serving as principal liaison for boards and commissions it manages board meetings, credentials licensing applications, and provides guidance and consultation on complex administrative matters to leadership and assigned boards. The elements of supervision include performing the following on a regular and continuing basis: planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series. These functions are not an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.
- Plans, coordinates, and manages all aspects of regional, county, division, or department level office operations.
- Interprets, explains, and ensures compliance with state, federal, or other relevant laws, rules, regulations, standards, policies, and procedures.
- Manages administrative support, communications, and support services, including fleet management, forms/records management, facilities management, inventory, equipment maintenance and repair, mail distribution, and other agency-specific functions.
- Conducts research and analyzes data to make recommendations on personnel, staff coverage, workflow, cost reduction, recordkeeping, performance standards, equipment, and supply utilization, or other functions supported. May assist with onboarding and training of new employees.
- Ensures deadlines and performance measures are met, monitors workflow to adjust priorities, and recommends improvements.
- Oversees and manages record-keeping systems or logs to file, track, and retrieve documents.
- Maintains and participates in modernization of information systems or databases.
- Drafts, manages, and distributes communications and other materials for public and/or internal use.
- Manages office supplies and equipment. Troubleshoots less complex technology or equipment errors/issues and contacts appropriate vendor or information technology personnel to resolve as needed.
- Supports contracting and procurement processes, and monitors adherence to budgets, applicable agreements, grants, or contracts; notifies supervisor of issues. May assist with budget preparation and monitoring.
- Uses automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data.
- Performs other related duties as required.
Job Requirements
JOB REQUIREMENTS for Senior Office Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- One year of experience in evaluating office operations such as workflow, priorities, and performance and making recommendations for improvements.
- Three years' experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects or data/information management, or other similar work in support of administrative, technical, program, and/or office operations.
- Three years' experience in collecting, compiling, and evaluating data from multiple sources to prepare reports, letters, or other administrative documents.
- Two years' experience in providing guidance and consultation to management, customers, and others on administrative matters.
- Coursework, training and/or work experience in staff supervision which may include performing as a lead worker overseeing the work of others.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
Benefits
To learn more about the comprehensive benefit package please visit our website at
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. You may also call (302) 739-5458 or email for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.