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Secomea

Office Manager

Secomea, Charlotte

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About Secomea
Secomea is a leader in Operational Technology (OT) secure remote access (SRA) for industrial control and critical infrastructure. We are at the forefront of one of the most exciting business opportunities today, characterized by a dynamic ecosystem of Machine Builders, System Integrators, and OT customers. As cyber security and compliance become top priorities, we are committed to protecting the factory floor.
We're looking for an Office Manager to support the day-to-day operations of finance, supply chain, and sales teams through accurate, detail-driven administrative workflows.
This role plays a key behind-the-scenes part in maintaining clean data, smooth order processing, and timely communication-helping the team stay aligned, efficient, and focused on big-picture priorities.
Responsibilities
Monitor and manage the sales inbox, ensuring timely responses and accurate handling of all inbound requests, including processing RFQs and purchase orders; generating and submitting order confirmations and invoices; submitting license provisioning requests; and tagging or routing inquiries to the appropriate team members (e.g., TMs, PAMs).•Manage incoming phone calls, including answering the main line, routing customer and partner inquiries to the appropriate team members, and supporting meeting logistics and cross-functional coordination as needed.•Accounts Payable (AP): Submit vendor invoices and process recurring payments, ensuring all remittance details are recorded and routed appropriately. •A ccounts Receivable (AR): Deposit physical checks, send payment reminders, and maintain accurate documentation for all receivables and account activity.•Supply Chain Support: Generate and share basic inventory reports on a recurring cadence to support internal planning and stock visibility.•Sales Support: Support the sales cycle by coordinating opportunity handoffs between TMs, PAMs, and internal systems, ensuring documentation, communication, and follow-up steps are routed accurately and efficiently.•Maintain internal documentation workflows and support CRM hygiene, including uploading contracts, POs, and invoices; updating customer records; and ensuring system data is clean, organized, and accessible across ERP/CRM platforms.
Skills and Qualifications
•Proven ability to manage administrative workflows with accuracy and consistency, particularly in finance, order processing, or fulfillment environments.
•Clear and professional written communication, with the ability to collaborate effectively across departments, time zones, and customer-facing interactions.
•Proficiency in Microsoft Excel, with comfort navigating spreadsheets, data entry, and basic reporting.
•Familiarity with ERP/CRM systems, such as Microsoft Dynamics Business Central and Salesforce (SFDC), is strongly preferred.
•Experience in a B2B or manufacturing/distribution environment is highly valued.
•Strong organizational skills and the ability to manage multiple priorities with minimal oversight.
What We Offer
Secomea fosters an inclusive and flexible work environment, providing opportunities for personal and professional growth. Join us in the heart of cutting-edge industrial technology, with a company that values innovation, creativity, and an open mindset.
Why Join Us?
Inclusive Culture : We embrace diversity and strive to create an inclusive environment where everyone feels valued.
Career Growth : We offer opportunities for continuous learning and career advancement.
Work-Life Balance : Enjoy a flexible work environment with hybrid remote options.
Impactful Work : Contribute to protecting the factory floor and making a difference in the manufacturing sector.
If you're ready to take the next step in your career, click "apply" to submit your CV. We look forward to meeting motivated individuals eager to contribute to our mission. Applications are reviewed continuously, so apply as soon as possible!
Department People & Culture Locations Secomea Inc. - North America