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Springfield College

Administrative Associate

Springfield College, Springfield

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Salary: $19.60 Hourly
Location : Springfield, MA
Job Type: Full-time 10 months 35 hours
Job Number: 00252
Department: Physical Educ and Health Education
Opening Date: 07/23/2025
Description
Under supervision of the Lead Administrative Coordinator this position has primary responsibility for the performance of clerical/administrative activities and coordination of department activities and events for the Physical Education and Health Education and Sport Management and Recreation Departments. This position will perform a variety of administrative and staff support duties for the departments with limited supervision. The position requires a range of computer and interpersonal skills and a knowledge of office procedures. Assist and direct visitors, and resolve administrative problems and inquiries; compose, edit, and proofread correspondence and reports, answer telephones and prepare a range of administrative documents.
Responsibilities
Provide necessary support to the Department Chairs and faculty/staff including scheduling meetings, logistical support for meetings, utilizing Word for correspondence and reports, utilizing Excel for budget reports and/or analysis, maintain the filing system, and utilization of College software to procure information.
Oversee the processing of documents for signature/approval.
Make travel arrangements for staff as needed.
Serve as first point of contact of the office for visitors, students, employees.
Provide administrative/secretarial support for the department head and faculty/staff such as answering telephones, typing correspondence, memos, letters, reports, etc., sorts, screens, reviews, and distributes incoming and outgoing mail, faxing, scanning, photocopying, and resolving and/or referring a range of administrative problems and inquiries.
Assess inquiries directed to the department and staff, determines the appropriate course of action, and delegates to the appropriate individual to manage.
Coordinate meetings and appointments, maintain department chairs' calendars. Take meeting minutes as requested.
Prepare purchase orders, check requests, reimbursements and key requests.
Order office supplies, name badges and business cards for the department.
Submit work orders for Facility and IT requests.
Coordinate and perform a range of staff and/or operational support activities for the department; serves as a liaison with other departments.
Maintain and update department budget, monitoring and recording expenditures and balances.
Prepare purchase orders, check requests, and reimbursements.
Order and maintain record of subscriptions, budgets, and office supplies.
Responsible for student job posting, coordinating the on-line hiring process, managing timecards and payroll, facilitating, and student evaluations.
This position may require taking minutes at department meetings.
Qualifications
High school diploma or GED required; Associate's degree or vocational or technical training preferred.
Three to five (3-5) years of administrative support experience, preferably in higher education or nonprofit settings.
Strong customer service skills to work collaboratively with internal and external constituents at all levels.
Knowledge, Skills & Abilities
Ability to work in a fast-paced environment during busy times.
Ability to maintain confidential and sensitive information.
Strong organizational skills necessary and ability to prioritize tasks.
Advanced knowledge of Microsoft Office Suite, (Excel, PowerPoint, Word), Google docs and calendar.
At Springfield College we offer competitive and generous benefit options for employees and their families.
  • Tuition benefits for employees and dependents
  • Tuition exchange program for dependents
  • Generous paid time off benefits
  • Paid Sick Leave Benefits
  • 403(b) retirement plan (TIAA) with a generous college match
  • Medical, Dental and Vision plan(s)
  • Health Reimbursement Arrangement (HRA)
  • Flexible Spending Accounts (health care expenses and dependent care)
  • Life and accident insurance plans
  • Long-term disability
  • Optional voluntary benefits
  • Employee Assistance Program (EAP)
  • Wellness benefits and programs
  • Free use of our state-of-the-art Wellness Center

Part-time employees earn pro-rated holiday, vacation and sick leave.
To learn more about our Benefit Package, visit our page.