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Contra Costa Community College District

Office Assistant II

Contra Costa Community College District, El Cajon

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Posting Details (Default Section)
Position Title Office Assistant II
Special Instructions to Applicants
This position staffs the front desk at the District Office, serving as a public greeter as well as a receptionist and office assistant for District Human Resources.
THIS POSITION IS IN- PERSON - NO REMOTE WORK
NOTE : New employees will be placed at the first step which is $48,648 per year, second step $51,120 per year or third step at $53,700 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $59,268 per year is reached on the salary schedule.
Our Vision for Social Justice
We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers. Our social justice work calls for employees who have a sense of social responsibility, interest in our community and world in which we live.
The intention of social justice work is to strengthen humanity by understanding that every person deserves the benefits of fully participating in our society and institutions.
Academic researchers have illustrated that crucial social justice principles are a compilation of equality, equity, diversity, inclusion, engagement, environmental sustainability and human rights. These complex principles are challenging to operationalize in higher education; yet we are steadfast in our diligence to forge ahead to advance this vital mission.
Community colleges are uniquely positioned to lead higher education in the work of social justice. Many of our students come from historically underserved and underrepresented backgrounds, students of color, students with recent immigrant histories, students from cycles of low income if not poverty, students from indigenous communities, and students from first-generation families.
The idea of promoting social mobility through education is unconditionally and uncompromisingly embraced by community colleges. This is an exciting role, and it comes with a heavy responsibility. Simply put, we need to create environments where our students achieve greater academic success, so much so that we close our persistent equity/opportunity gaps.
If you are committed to social and racial justice and if you are interested in joining a community dedicated to solving these inequities through education, please apply.
Recruitment Type: Open (Internal and External applicants)
Location District Office
Posting Number 0002190
# of Openings 1
Range 46
Salary YEARLY: $48,648, step 1 - $59,268, step 5 (see special instructions for initial step placement)
Position Status Permanent
Overtime Status Non-Exempt (eligible)
Position Full-Time
If temporary, employment duration: N/A
# of Hours Scheduled Per Week 40
Work Schedule By Day and Work Hours
Monday - Friday
8:00am - 5:00pm
Shift Differential % N/A
# of Months 12
Non-work Periods: N/A
EEO Job Category Clerical/Secretarial
Employee Group Classified
Department M1020-Human Resources
Position Definition
To perform a variety of routine to difficult clerical duties for assigned department, which may include providing first line customer service, composing routine correspondence, filing, faxing, scanning, copying, distributing mail, monitoring and ordering office supplies, data entry and other duties as assigned.
Distinguishing Characteristics
This is the experienced-level classification of the Office Assistant series. Employees in this position are competent to perform a variety of office support duties. Office Assistant II is distinguished from the classification of Office Assistant I by the higher level of applied knowledge and skill which is expected.
Examples of Duties/Essential Functions
Answers phones; transfers calls from inside and outside campus to appropriate person or department; takes and delivers messages.
Receives and greets office visitors; refers them to proper persons and offices.
Provides factual information regarding college or department courses, activities and functions.
Administers the on-line personnel directory and hard-copy campus phone directory.
Answers emergency calls, obtains all information and accurately reports and forwards to emergency services as needed.
Creates and maintains office files, reports, bulletins, and correspondence; searches files and records for required information; Performs alphabetical and numerical sorting, electronic filing, and locating data.
Keeps records and makes entries on standardized forms.
Operates a variety of office equipment, including photocopier, calculator, and computer.
Reports issues regarding office equipment or technology.
Orders, receives, distributes and stores office supplies.
Prepares and types form letters, labels, addresses, and other materials.
Accepts postal deliveries, including special deliveries.
Sorts and distributes incoming and inter-office mail; prepares shipments of interdepartmental mail to outlying district locations on a daily basis.
Performs related duties as assigned.
Minimum Qualification-Education/Experience
EXPERIENCE AND TRAINING
Two (2) years of experience performing routine and general clerical functions equivalent to that of an Office Assistant I.
EDUCATION / LICENSE OR CERTIFICATE
Possession of a high school diploma / GED or the equivalent.
Minimum Qualification-Knowledge Of
Modern office procedures, practices and technology/equipment.
English usage, grammar, spelling, punctuation and vocabulary.
Minimum Qualification-Skill To
N/A
Minimum Qualification-Ability To
Operate a phone system.
Operate office machines and learn office methods, rules and policies.
Learn basic rules, policies and procedures of the office to which assigned.
Understand and follow both oral and written instructions in an independent manner.
Learn and communicate general information about campus facilities, events, resources, and staff.
Maintain professionalism when interacting with callers.
Make simple mathematical computations.
Serve students, staff and colleagues in a helpful and professional manner.
Establish and maintain cooperative work relationships with those contacted in the performance of required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.
Desirable Qualifications
Friendly, professional, organized. Good computer skills (Microsoft Word and Excel). Ability to multi-task.
Job Open Date: 07/28/2025
Job Close Date: 08/12/2025
Open Until Filled No
Foreign Degree and Credit Statement:
In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services ( NACES ) agency prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.
Employee Benefits:
Insurance: The District offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents. Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.
Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System.
Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.
Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).
Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.
Newly hired employees may notify the respective union (Local 1 or United Faculty) if they opt to join and/or authorize payment to the union. If the newly hired employee authorizes payment to the union then the following fees apply: Local 1 has a one-time initiation fee of $45.00 and monthly contribution of 1% of gross pay +$1. United Faculty has an agency fee of .55% of gross pay plus $2.50. (All confidential, supervisory and management positions are exempt from union membership)
For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website:
Classified Employees Local 1 Contract (Article 20-Benefits):
Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):

POST OFFER PRE-PLACEMENT EVALUATION PROGRAM (PEP)
All job offers of employment are conditional upon the applicant's satisfactory results of the Post Offer Pre-Placement Evaluation Program. This involves a physical strength test to demonstrate a minimum level of strength to perform the essential duties of the job. There is no charge for this service. Please do not make an appointment for testing until you have received notification from the Human Resources Department after a job offer is extended. The positions we currently evaluate are: Building Maintenance Worker, Custodian I and II, Lead Custodian, Cook, Food Services Assistant, Food Services Supervisor, Food Services Supply Clerk, Food Services Coordinator, Grounds Worker/ Gardener I and II, Senior/ Lead Grounds Worker/Gardener, Lead Maintenance Mechanic, Senior Equipment Maintenance Worker. If you are not hired in a listed classification, you may disregard this notification.
ADA Accommodations:
In conformance with the Americans with Disabilities Act, requests for reasonable accommodations may be made to . For administrative purposes, requests must be made at the time of application.
COVID-19 Information
N/A
Quicklink Diversity Statement
It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.
Supplemental Questions
Required fields are indicated with an asterisk (*).

  1. * Explain how you meet the minimum job qualifications: A) Two years of experience performing routine and general clerical functions equivalent to that of an Office Assistant I AND B) Possession of a high school diploma / GED or the equivalent.
    (Open Ended Question)
  2. * Many organizations today rely on Microsoft software products such as Word, Excel, PowerPoint, Outlook, and SharePoint. Please briefly describe the software that you know how to use and rate your proficiency level for each tool.
    (Open Ended Question)
  3. * Give an example of a situation at your previous employer where you needed to learn skills on the job. How did you approach this situation?
    (Open Ended Question)
  4. * Please give an example of a complex assignment you have accomplished on your own. How did you get started on it? Why did you set it up that way?
    (Open Ended Question)
  5. * Describe a time when you needed to work on more than one substantial project at the same time. How did you prioritize and manage the workload?
    (Open Ended Question)

Required Documents
Required Documents
  1. Resume/CV
Optional Documents
  1. Cover Letter