Job Summary:
We are seeking an experienced Senior Benefits and Leave Specialist to join our HR team. The Senior Benefits and Leave Specialist leads the day-to-day administration of our health and welfare programs, including medical, dental, vision, HSA, FSA, COBRA, life insurance, and voluntary benefits and our leaves of absence programs.
POSITION RESPONSIBILITIES AND DUTIES:
· Administer health and welfare and retirement plans and other employee benefit programs in compliance with applicable laws, regulations, and Point Quest Group policies.
· Participates in the implementation, processing, communication, and recordkeeping of these benefit plans and programs.
· Provides routine technical information and functional guidance to employees and managers with respect to benefit policy and procedures.
· Manage inquiries received via the benefits email inbox and answer benefits, retirement & wellness-related questions.
· Intervene and help manage employee escalations efficiently with internal parties as well as vendors.
· Administer the Health Care Security Ordinance for employees who live and/or work in San Francisco.
· Identify, troubleshoot, and resolve problems in HRIS relating to benefits.
· Administer PPACA within the HRIS system and follow through to ensure compliance.
· Prepare and analyze basic reports as needed for benefits administration.
· Execute employee education and communications during the annual Open Enrollment process as well as for new hires throughout the year.
· Own daily benefits processing of new hire enrollments, COBRA, terminations, and status changes.
· Monitor employees on leave of absence and workers’ compensation to ensure billing and receipt of benefit premiums due.
· Managing the entire leave process from initial request to return to work, including eligibility verification, paperwork completion, and coordination with relevant parties.
· Interpret and apply federal and numerous state leave laws (like FMLA, ADA, and state-specific laws), and company policies.
· Manage health promotion and wellness programs, including health screenings, flu shots, and others across multiple locations.
· Lead distribution and updates to all for benefits orientations, Open Enrollment, and summary plan documents.
· Administer the company’s retirement plans, ensuring compliance with regulations.
· Assist in analyzing benefits and retirement plans during acquisitions and provide employees with a seamless integration.
· Maintain current knowledge of benefit issues and regulations.
· Maintain employee benefits data inthe HRIS system.
· Conduct benefits orientations for new hires.
· Complete other duties as assigned
OBJECTIVES OR GOALS TO MEASURE PERFORMANCE:
· Exhibits a high level of confidentiality and integrity
· Adherence to Company policies and procedures
· Timeliness in completing assignments
· Positive team attitude
· Taking initiative in unassigned tasks
· Excellent attendance and punctuality
· Works efficiently both independently and as a member of a larger team
· Demonstrates good decision making
· Excellent in organization and follow up
MINIMUM SKILLS OR EXPERIENCE REQUIREMENTS:
· Bachelor’s degree in human resources, business or a related field preferred. Will accept 7 years of experience in lieu of a degree.
· At least 5 years of experience of fully insured and self-insured health benefit plan operations.
· Experience working with plans with 1,000 + employees.
· Understands and can follow COBRA, HIPAA, ERISA, PPACA and other nationwide benefit-related laws.
· Computer application literacy, including Microsoft Office Suite of applications.
· Experience using data to inform and set priorities and identify challenges /opportunities.
· HRIS System and reporting knowledge.
· Strong communication (oral and written), organization, collaboration, documentation and presenting skills.
· Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality.
· Working knowledge of standard business practices and procedures, including basic HR practices.
· Superior customer service skills, strong analytical skills, excellent organizational skills, and a keen attention to detail.
· Effective interpersonal skills to build relationships.
· Ability to problem-solve
· Reliability, dependability and flexibility
· GBA, CEBS or CBP certification a plus
*This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned
PQI is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.