Acro Service Corp
Job Title: Coordinator I- Customer Service
Location: Memphis, TN, 38125
Shift: 1st Shift (8:00 AM – 5:00 PM)
Employment Type: 6 Months Contract on W2 (With Possible Extension)
Key Responsibilities
- Review order form and/or booking package for completeness and accuracy of required information for manufacturing.
- Review and make necessary changes to quotation pricing based on customer changes to ensure accuracy and completeness of data for New construction orders.
- Prepare accurate, timely release orders to suppliers to assure the precise equipment is delivered in accordance with the contract schedule.
- Enter data and maintain job information on the mainframe.
- Correspond with branch staff to ensure procedures are followed and deadlines are met.
- Identify and resolve problems during the life of the project.
- Maintain control system to distribute drawings to the proper department.
- Process jobs within 48 hours to ensure timely ship date.
- Maintain related forms and files.
- Perform special projects and other duties as assigned.
Qualifications
- Bachelor’s Degree, or associate’s degree in a construction-related field is preferred; High School and/or Technical School is required.
- One or more years of related work experience, preferably in a construction related field is preferred.
- Project coordination in a construction and/or architectural experience is preferred.
- Strong customer service experience and abilities are required.
- Effective verbal and written communication skills are required.
- Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint and Outlook) is required.
- The ability to read, interpret and comprehend and organize technical drawings, specifications and procedure manuals is preferred.
- Requires the ability to work with mathematical concepts such as fractions, percentages and ratios.
- Must be organized and detail-oriented to manage multiple projects