Senior Product Manager – Enterprise Partner Experience Platform
Location: Remote - USA (SF Bay area) or Nashville, TN
Reports to: Sr. Director of Product, Enterprise
Transform How Tech Giants Partner with Asurion
Asurion is revolutionizing how Fortune 500 enterprises —including Alphabet, Microsoft, and Amazon—engage with our AI-powered lifecycle care platform. We’re seeking a Senior Product Manager – Enterprise Partner Experience Platform to architect the next-generation partner interface that becomes the operational command center for the world’s largest tech partnerships.
You’ll be building the strategic control tower that enables billion-dollar partnerships to scale, optimize, and innovate at speed. Your platform will transform how enterprise clients extract maximum value from their Asurion relationship.
What You’ll Build
- The Partner Command Center : Design and deliver the primary digital interface where Fortune 500 partners orchestrate their entire tech care ecosystem—from real-time performance monitoring to autonomous configuration management.
- Intelligent Self-Service Capabilities that enable partners to:
- Visualize success in real-time : Advanced analytics dashboards showing solution health, usage trends, and revenue impact
- Configure autonomously : Self-service product packaging, pricing optimization, and feature activation without engineering support
- Discover and activate : AI-powered recommendations for new capabilities and expansion opportunities
- Platform-Led Growth Engine : Create the infrastructure that turns every partner interaction into an expansion opportunity through intelligent upselling, feature discovery, and automated optimization suggestions.
- Enterprise-Grade Integration Hub : Collaborate with world-class engineering and data science teams to deliver a platform that scales from millions to billions of interactions seamlessly.
What Makes You Qualified for This Role
- 5+ years building enterprise-grade capabilities that Fortune 500 companies depend on—whether that’s dashboards, admin portals, or partner management systems
- Deep SaaS DNA : You understand the mechanics of usage analytics , monetization strategies , and B2B configuration workflows that drive recurring revenue growth
- Global scale experience : You’ve built solutions for multi-partner ecosystems involving complex pricing models, entitlements, and enterprise integrations
- Strategic product thinking : You excel at synthesizing enterprise client feedback, business requirements, and data insights into platform-level strategy that drives measurable outcomes
- Technical depth with business impact : Strong technical acumen combined with commercial intuition and exceptional stakeholder management across C-suite relationships
Why This Role Changes Everything
- You will build the interface through which $B-class partners run and grow their Asurion business
- Redefine enterprise partnerships : Your platform will set the new standard for how global tech leaders engage with service providers—creating transparency, control, and agility
- Drive significant revenue expansion : Enable product-led growth at enterprise scale through intelligent pricing experiments, packaging optimization, and automated feature discovery
- Build the foundation for growth : Your work becomes the scalable infrastructure that supports Asurion’s evolution into a multi-billion dollar platform company