Service Advisor/Writer

*Planet Chrysler Dodge Jeep Ram FIAT, Northern Arizona's #1 volume domestic is locally owned and operated in Flagstaff Arizona. Planet Chrysler Dodge Jeep Ram Fiat is seeking an enthusiastic and experienced Service Advisor to join our Service team!* With our sales history and award winning products we are looking to expand our Service Department and are currently looking for a driven, dedicated individual that are excited at the opportunity to join a winning team. *Pay: $5,500-$10,000 per month!* *We OFFER A $5500 GUARANTEE for the first 90 days!* _*\*\*\*Be prepared to provide your CSI scores during the interview!\*\*\**_ *Service Advisor responsibilities:* * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and recommending needed maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and updating customers frequently * Verifying that the final invoice reconciles with the work performed on the repair order * Explaining all completed work and charges to customers * High volume mentality * CSI focused! *Required Experience and Knowledge:* * Minimum 1 year of automotive service writing experience (MOPAR/Stellantis/Chrysler Dodge Jeep Ram Fiat experience a plus) * Great communication skills * Ability to effectively and easily build rapport with others * Outstanding customer service skills * Valid in-state driver's license * Clean motor vehicle record * Organizational and time management skills * CDK /ADP experience a plus *Benefits:* * Full time position * Paid Vacation * We offer excellent healthcare benefits for our employees. * Short & Long Term Disability plan options * Dental / Vision Insurance * Group Life Insurance * 401k retirement plan packages * Employee discounts on automobile, service and parts \*\* Must be willing to submit to a pre-employment background check, DMV screen, and drug screen Job Types: Full-time, Commission Pay: $66,000.00 - $120,000.00 per year Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Life insurance * Paid time off * Professional development assistance * Vision insurance Experience: * Service advising: 1 year (Required) * Dealership: 1 year (Required) License/Certification: * Driver's License (Required) Ability to Commute: * Flagstaff, AZ 86004 (Required) Work Location: In person