Valleygate Dental Surgery Centers
About Knowles Smith and Associates
Founded in 1985 by Dr. Michael Knowles in St. Pauls, North Carolina, our practice began as a small, community-focused dental office. Committed to enhancing dental care for our rural community, we pioneered the concept of the "Family Dental Group Practice," centralizing care under one roof by bringing in specialists directly to our office. This model has allowed us to provide comprehensive treatment without the need to refer patients to distant locations, ensuring better continuity of care.
In 1992, Dr. Terrance Smith, a prosthodontist, joined the practice, leading to our name change to Knowles, Smith and Associates, PA, though we operate as Village Family Dental. Over the years, our practice expanded, opening our second office in Hope Mills in 1993, and our third in Fayetteville in 1999. Dr. Faith McGibbon, a pediatric dentist, joined in 1994 and became a partner in 2002.
Today, our Partnership Group includes Dr. Brad Ryan, Dr. Grant Wiles, Dr. Mit Patel, Dr. Jordan Olsen, and Dr. Anuj James, who serves as Managing Partner. In 2002, Southeastern Dental Specialists and Dental Health Associates became part of our family, and in 2018, we introduced Village Kids to our growing network. Most recently, we welcomed Cape Fear Oral Surgery in Fayetteville and Warr Pediatric Dental Associates in High Point, further expanding our reach and commitment to exceptional dental care for families in North Carolina.
Job Description:
We are seeking an experienced Surgery Control Technician to join our team at our dental only surgery center specializing rehabilitation for pediatric and special needs patients under general anesthesia. This role is essential in ensuring the smooth and efficient operation of our surgical suites, maintaining a sterile environment, and supporting our surgical team in delivering high-quality care.
Start date by 8/15-training period in N. Charlotte location until center opens.
Location: 13515 Steele Creek Rd Charlotte, NC
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Supports the philosophy, goals, and objectives of the Organization.
a. Supports and performs according to approved policies and procedures.
b. Participates as a team member in support of the total preoperative process. c. Considers patient rights in performance of job duties and responsibilities.
2. Contributes to the progress and development of the approved QAPI Program.
a. Supports risk management and participates in programs directed to patient and staff safety.
b. Contributes to the quality management process; identifies role and contributions upon request; participates in data collection activities in support of the Quality Management Program.
c. Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care.
3. Communicates effectively with patients, visitors, physicians, and co-workers.
a. Identifies emergencies and initiates response according to VDSC policy.
b. Interactions are respectful and courteous.
c. Handles difficult situations involving patients, physicians, or others in a professional manner
d. Communicates effectively with all dental providers/assistants and handles concerns and issues that arise within department.
e. Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care or seeks further guidance, as needed.
4. Maintains and promotes professional competence through continuing education and other learning experiences.
a. Participates in committees, conferences, and quality management activities.
b. Seeks new learning experiences by accepting challenging opportunities and responsibilities.
c. Objectively evaluates suggestions or criticisms and attempts to improve performance or
d. Seeks further guidance, as needed. e. Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and facility requirements as requested with management approval.
5. Adheres to safety policies and procedures in performing job duties and responsibilities.
a. Reports observed or suspected violations, hazards, and noncompliance according to Facility policy.
b. Observes safety measures in performance of job duties and responsibilities.
c. Enforces compliance with safety policies and procedures including, but not limited to:
a. Keeps the ORs on schedule, noting when the room is clean and ready.
b. Consults patient schedule to ensure proper availability of instruments in operating rooms.
c. Ensure necessary equipment is available by continually maintaining surgical inventory.
d. Manage and maintain all supply and medication inventory.
e. Order supplies and medications for all clinical, nursing and anesthesia departments in a timely and accurate manner.
7. Contributes to the fluctuating staffing needs of the department by being flexible in own assignments and work schedules.
8. Promotes a professionalism in the workplace
a. Maintains and protects each patient's right to confidentiality.
b. Adheres to the established policies and procedures.
9. Assists with opening/closing/cleaning of VDSC as needed.
10. Performs other duties as assigned
QUALIFICATION REQUIREMENTS
Knowles, Smith & Associates, LLP and its subsidiaries are committed to being an Equal Opportunity Employer and prohibits any form of discrimination or harassment. All applicants are considered for employment opportunities without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, genetics, or any other characteristic protected by federal, state, or local laws.
Founded in 1985 by Dr. Michael Knowles in St. Pauls, North Carolina, our practice began as a small, community-focused dental office. Committed to enhancing dental care for our rural community, we pioneered the concept of the "Family Dental Group Practice," centralizing care under one roof by bringing in specialists directly to our office. This model has allowed us to provide comprehensive treatment without the need to refer patients to distant locations, ensuring better continuity of care.
In 1992, Dr. Terrance Smith, a prosthodontist, joined the practice, leading to our name change to Knowles, Smith and Associates, PA, though we operate as Village Family Dental. Over the years, our practice expanded, opening our second office in Hope Mills in 1993, and our third in Fayetteville in 1999. Dr. Faith McGibbon, a pediatric dentist, joined in 1994 and became a partner in 2002.
Today, our Partnership Group includes Dr. Brad Ryan, Dr. Grant Wiles, Dr. Mit Patel, Dr. Jordan Olsen, and Dr. Anuj James, who serves as Managing Partner. In 2002, Southeastern Dental Specialists and Dental Health Associates became part of our family, and in 2018, we introduced Village Kids to our growing network. Most recently, we welcomed Cape Fear Oral Surgery in Fayetteville and Warr Pediatric Dental Associates in High Point, further expanding our reach and commitment to exceptional dental care for families in North Carolina.
Job Description:
We are seeking an experienced Surgery Control Technician to join our team at our dental only surgery center specializing rehabilitation for pediatric and special needs patients under general anesthesia. This role is essential in ensuring the smooth and efficient operation of our surgical suites, maintaining a sterile environment, and supporting our surgical team in delivering high-quality care.
Start date by 8/15-training period in N. Charlotte location until center opens.
Location: 13515 Steele Creek Rd Charlotte, NC
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Supports the philosophy, goals, and objectives of the Organization.
a. Supports and performs according to approved policies and procedures.
b. Participates as a team member in support of the total preoperative process. c. Considers patient rights in performance of job duties and responsibilities.
2. Contributes to the progress and development of the approved QAPI Program.
a. Supports risk management and participates in programs directed to patient and staff safety.
b. Contributes to the quality management process; identifies role and contributions upon request; participates in data collection activities in support of the Quality Management Program.
c. Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care.
3. Communicates effectively with patients, visitors, physicians, and co-workers.
a. Identifies emergencies and initiates response according to VDSC policy.
b. Interactions are respectful and courteous.
c. Handles difficult situations involving patients, physicians, or others in a professional manner
d. Communicates effectively with all dental providers/assistants and handles concerns and issues that arise within department.
e. Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care or seeks further guidance, as needed.
4. Maintains and promotes professional competence through continuing education and other learning experiences.
a. Participates in committees, conferences, and quality management activities.
b. Seeks new learning experiences by accepting challenging opportunities and responsibilities.
c. Objectively evaluates suggestions or criticisms and attempts to improve performance or
d. Seeks further guidance, as needed. e. Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and facility requirements as requested with management approval.
5. Adheres to safety policies and procedures in performing job duties and responsibilities.
a. Reports observed or suspected violations, hazards, and noncompliance according to Facility policy.
b. Observes safety measures in performance of job duties and responsibilities.
c. Enforces compliance with safety policies and procedures including, but not limited to:
- i. Prepares, cleans, organizes and closes the sterilization room for daily functions.
- ii. Maintains safe and clean working environment by complying with OSHA infection control policies for the protection of patients, self and co-workers.
- iii. Maintains dental/surgical equipment, instruments, handpieces, burs, etc. by proper care, cleaning and sterilization according to OSHA standards and manufacturer's instructions.
- iv. Prepares all instrument packs, handpieces, burs, etc. and distributes to operating rooms.
- v. Operate and maintain sterilizers, keeping records of loads completed, items in loads, and maintenance procedures performed.
- vi. Monitors biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment.
- vii. Assist with cleaning of rooms between cases and terminal cleaning
- viii. Maintains laundry daily to include towels, smocks, uniforms, etc.
a. Keeps the ORs on schedule, noting when the room is clean and ready.
b. Consults patient schedule to ensure proper availability of instruments in operating rooms.
c. Ensure necessary equipment is available by continually maintaining surgical inventory.
d. Manage and maintain all supply and medication inventory.
e. Order supplies and medications for all clinical, nursing and anesthesia departments in a timely and accurate manner.
7. Contributes to the fluctuating staffing needs of the department by being flexible in own assignments and work schedules.
8. Promotes a professionalism in the workplace
a. Maintains and protects each patient's right to confidentiality.
b. Adheres to the established policies and procedures.
9. Assists with opening/closing/cleaning of VDSC as needed.
10. Performs other duties as assigned
QUALIFICATION REQUIREMENTS
- High school diploma or GED equivalent
- Dental Assistant certification is required.
- Oral Surgery experience is preferred.
- General anesthesia experience preferred.
- Knowledge of surgical/dental instrumentation, supplies, and equipment.
- 1 year of previous surgery control and/or sterilization experience.
Knowles, Smith & Associates, LLP and its subsidiaries are committed to being an Equal Opportunity Employer and prohibits any form of discrimination or harassment. All applicants are considered for employment opportunities without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, genetics, or any other characteristic protected by federal, state, or local laws.