Overview
Looking to be part of something more meaningful? At HonorHealth, youll be part of a team creating a multi-dimensional care experience for our patients. Youll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.
HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Learn more.
Join us. Lets go beyond expectations and transform healthcare together.
HonorHealth is one of Arizonas largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The network includes nine acute-care hospitals, an extensive medical group with primary, specialty, and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services, and more. With over 16,000 team members, 4,000+ affiliated providers, and 1,100 volunteers, HonorHealth seamlessly blends collaborative care and approachable expertise to improve health and well-being. People often say care feels different here because it does. Learn more.
Responsibilities
Job Summary
Responsible for billing and collecting, research, payment posting, charge entry, and other duties to ensure timely reimbursement to the medical provider. Demonstrates independent problem-solving skills to resolve account errors and bring the account balance to zero within established time frames.
- Research and secure payment for insurance accounts:
Follow up daily on accounts based on work queue assignment to reduce A/R.
Contact insurance companies to follow up on denials and correspondence.
Review charge review work queues as assigned. - Research and secure payment for patient balances:
Follow up daily on accounts based on work queue assignment to reduce cash pays A/R.
Answer incoming patient calls.
Process credit card payments and post within the patient billing system.
Work return mail to update accounts for accuracy. - Perform routine data entry and review of claim edit work queues:
Input charges for physician billing.
Maintain current knowledge of regulatory billing requirements for payers and specialty-specific limitations.
Review charge review work queues as assigned. - Handle all payments and correspondence received in the central business office:
Create payment batches and scan correspondence into the patient billing system.
Post payments and denials into the system. - Follow departmental functions:
Prioritize work to minimize interruptions and increase collection efficiency.
Participate in daily huddles and department meetings.
Provide excellent customer service to patients, coworkers, vendors, and management.
Maintain an organized filing system and a clean work area.
Communicate effectively and participate in training to stay current with operations.
Work collaboratively in a team environment, handling multiple tasks with flexibility.
Qualifications
Education
High School Diploma or GED required.
Experience
Minimum 1 year of healthcare-related medical billing and collection experience in a medical practice or healthcare organization required.
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