The ONeil Search Group
As the Client Accounting Collections Coordinator you will:
- Assist with handling multiple complex A/R and client analysis projects.
- Maintain information on and is knowledgeable in all aspects of assigned client accounts.
- Clearly communicate and respond to inquiries and requests made by clients, attorneys, and support staff.
- Be responsible for accruals, A/R, and relevant e-billing issues for the Firm's financial clients.
- Implement Client Accounting department procedures, processes, and goals by coordinating work effort including timely follow-up of client bills and follow-up on outstanding balances with billing, secretarial, and other Firm staff.
- Understand and respond to inquiries and requests made by clients, attorneys, and support staff.
- Maintain client and vendor e-billing relationships on an ongoing basis.
- Research and escalate aged A/R and unbilled balances for Firm-wide clients.
- Prepare A/R write-offs as needed.
- Document meetings/discussions with billers, partners, and clients for actions and/or later follow-up.
- Communicate issues and escalate as needed.
- Participate in system testing.
- Coordinate daily interactions with the E-Billing and Billing teams to review and resolve rejected or partial invoices.
- Provide monthly status reports on the Firm's financial clients.
- Actively seek to enhance knowledge of all Client Accounting department procedures and processes.
- Maintain complete and up-to-date files for each partner and/or client.
- Demonstrate effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
- Manage Firm resources responsibly.
- Comply with and understand Firm operations, policies, and procedures.
- Perform other related duties as assigned.
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