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The ONeil Search Group

Client Accounting Collections Coordinator

The ONeil Search Group, New York

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As the Client Accounting Collections Coordinator you will:

  1. Assist with handling multiple complex A/R and client analysis projects.
  2. Maintain information on and is knowledgeable in all aspects of assigned client accounts.
  3. Clearly communicate and respond to inquiries and requests made by clients, attorneys, and support staff.
  4. Be responsible for accruals, A/R, and relevant e-billing issues for the Firm's financial clients.
  5. Implement Client Accounting department procedures, processes, and goals by coordinating work effort including timely follow-up of client bills and follow-up on outstanding balances with billing, secretarial, and other Firm staff.
  6. Understand and respond to inquiries and requests made by clients, attorneys, and support staff.
  7. Maintain client and vendor e-billing relationships on an ongoing basis.
  8. Research and escalate aged A/R and unbilled balances for Firm-wide clients.
  9. Prepare A/R write-offs as needed.
  10. Document meetings/discussions with billers, partners, and clients for actions and/or later follow-up.
  11. Communicate issues and escalate as needed.
  12. Participate in system testing.
  13. Coordinate daily interactions with the E-Billing and Billing teams to review and resolve rejected or partial invoices.
  14. Provide monthly status reports on the Firm's financial clients.
  15. Actively seek to enhance knowledge of all Client Accounting department procedures and processes.
  16. Maintain complete and up-to-date files for each partner and/or client.
  17. Demonstrate effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
  18. Manage Firm resources responsibly.
  19. Comply with and understand Firm operations, policies, and procedures.
  20. Perform other related duties as assigned.

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