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Crum & Forster

Senior Claims Specialist - California WC Statutes - Remote

Crum & Forster, Orange

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Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees across the United States. The company is recognized as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work Award for our employee-first focus and commitment to diversity, equity, and inclusion.

C&F is part of Fairfax Financial Holdings, a global organization. For more information, visit

Job Description

Examines claims data and conducts investigations into routine and moderately complex claims to determine coverage, compensability, subrogation, and benefits under moderate supervisory direction. Adjusts and manages claims within the limit of assigned authority. Must have California Workers Compensation claims statute experience. Preference for candidates in PST time zone. Fully remote.

What You Will Do For C&F

  • Be well versed in California Compensation statute claims.
  • Handle lost time and complex medical-only claims, verify coverage, and contact relevant parties promptly.
  • Manage catastrophic claims with supervisory oversight.
  • Conduct telephone investigations following company procedures.
  • Evaluate and adjust claims within authority limits.
  • Consult with Claim Manager on complex claims.
  • Assign and monitor nurse case management when needed.
  • Set reserves for claims exposure.
  • Complete Reserve Worksheets and analyze complex claims data.
  • Coordinate return-to-work plans and set target dates.
  • Maintain claim diaries and document files accurately.
  • Review medical bills for causality and charges, approve payments.
  • Attend account meetings and manage litigation files.

What You Will Bring To C&F
  • College degree or equivalent experience.
  • At least 3+ years (preferably 5+) handling workers' compensation claims.
  • Experience with California Workers Compensation statutes.
  • Located in PST time zone preferred.
  • Strong organizational and communication skills.
  • Knowledge of Microsoft Office and ability to learn new programs quickly.
  • Ability to adhere to departmental policies and procedures.

What C&F Will Bring To You
  • Competitive salary and benefits including 401K match, Employee Stock Purchase Plan, generous PTO, and comprehensive health benefits.
  • Opportunities for career development and professional training.
  • A dynamic and inclusive work environment with social responsibility initiatives.

We value diversity and are committed to equal employment opportunity. For accommodations or more info, visit our privacy policy and employment policies.

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