Front Desk Representative

Benefits:

Dental insurance

Employee discounts

Paid time off

Signing bonus

Bonus based on performance

Opportunity for advancement

Front Desk Representative

Job Description:

We are looking to add a reliable Front Desk Representative to represent Spearfish Canyon Lodge and ensure that each guest has a positive experience with us!

Responsibilities:

· Providing the best customer service possible! You are the first person to welcome each guest to Spearfish Canyon Lodge and it is essential that this experience is a positive one

· Answering inquiries regarding our location, lodging, rentals, and the Latchstring Restaurant

· Answering all incoming phone calls in a pleasant and efficient manner

· Making lodging and rental reservations

· Strong ability to multi-task in a high-volume work setting

· Must be reliable, organized, and detail orientated

· Strong communication and listening skills

· Ensures confidentiality, security and safety of hotel guests

· Willing to learn our systems for lodging and rentals

· Maintains cleanliness of Front Desk area, lobby, gift shop, and public restrooms

· Maintain a high level of professional appearance and demeanor

· Bartend at our Roughlock Lounge, as needed.

Salary:

· $16 - $19 DOE

· Bartending Tips

** Employees will be receive a sign on bonus of up to $500 following 6 months of continuous employment!**

Job Type:

· Full-time and part-time options available

Schedule:

· 3pm – 11pm

· Weekends required

· Holidays required

Benefits:

· Monthly Bonus Structure

Qualifications:

High school or equivalent (Preferred)