Quadax
Key Responsibilities:
Follow-up with and resolve outstanding accounts receivable balances.
Call payers and patients as needed to resolve claim rejections.
Respond to payer correspondence.
Draft appeals for denied claims.
Research requests for insurance payment retractions.
Research overpayments and communicate to Treasury for resolution.
Monitor and notify management of payer trends and/or claim processing issues.
Investigate electronic claim rejections.
Research claim information through web portals.
Other duties as assigned.
Education/Experience:
High School diploma or GED Previous experience working with insurance companies over the phone. Knowledge of third-party billing rules and regulations. Ability to maintain confidentiality. Working knowledge of coding and medical terminology. Excellent written and verbal communication skills. Strong problem solving skills and the ability to adapt to changes in policies, regulations, and procedures. High attention to detail. Ability to interact effectively with others. Ability to consistently meet production and quality goals. Proficient computer skills with knowledge of Microsoft Word and Excel.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
High School diploma or GED Previous experience working with insurance companies over the phone. Knowledge of third-party billing rules and regulations. Ability to maintain confidentiality. Working knowledge of coding and medical terminology. Excellent written and verbal communication skills. Strong problem solving skills and the ability to adapt to changes in policies, regulations, and procedures. High attention to detail. Ability to interact effectively with others. Ability to consistently meet production and quality goals. Proficient computer skills with knowledge of Microsoft Word and Excel.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.